Technical Writer

Description

Keeper is hiring a talented Technical Writer to join our Marketing team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play an integral role in growing our online presence.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects more than 100,000 organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com .

About the Role

We are looking for a Technical Writer to create clear, accurate and engaging content about cybersecurity, identity security and emerging technology. This role will cover both Keeper’s products and broader industry topics, including security trends, best practices, compliance requirements, technical challenges and thought leadership. The ideal candidate is an excellent writer who enjoys learning complex products, asking thoughtful questions and making technical information accessible. Experience writing about cybersecurity, SaaS, identity security, privileged access management or related technologies is highly valued.

Responsibilities

Research and write technical content about cybersecurity, identity security, privileged access management, password security, non-human identities and related technologies

Create product one-pagers, datasheets, solution briefs, comparison guides, white papers, blog posts and website content

Develop educational content about industry trends, security risks, compliance requirements, best practices and emerging technologies

Translate complex technical concepts into clear, accurate and audience-appropriate messaging

Partner with Product Marketing and Product Management to understand product functionality, use cases, benefits and differentiators

Work with Engineering and subject matter experts to validate technical accuracy and ensure content reflects current product capabilities

Develop content for technical and business audiences, including security leaders, IT administrators, DevOps teams, developers, compliance professionals, partners and end users

Review and update existing content to ensure it remains accurate, current, consistent and aligned with Keeper’s messaging

Create content that clearly explains technical workflows, architecture, integrations, implementation considerations and customer benefits

Collaborate with SEO to develop search-informed content briefs and optimize content for relevant audiences and search intent

Maintain consistent terminology, tone, style and product naming across all technical content

Interview internal subject matter experts and turn technical discussions into polished, structured content

Manage multiple content projects simultaneously from research and outlining through review, revisions and publication

Stay current on cybersecurity trends, industry terminology, compliance requirements and emerging technologies

Requirements

5+ years of experience in technical writing, content marketing, product marketing or a related field