Account Executive, Renewal Sales

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The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction.

What you will do:

Create and drive revenue within a specified region or list of accounts

Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers

Provide recommendations based on a customer’s business needs and usage patterns

Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business.

Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries

Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers

Educate and effectively communicate to customers the value of Cash Advance

Develop trusted internal and customer relationships to created win-win sales relationships

Effectively manage a pipeline working within a defined sales process

Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for:

Bachelor’s degree or equivalent combination of education and job experience preferred

1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering

You have experience (and should enjoy!) collaborating with internal sales teams

Experience selling that can be used across multiple products. You have experience selling across different industries

Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance

Effective in (and should enjoy!) collaborating with internal sales teams

Experience engaging and building a presence with customers using communication tools

Understanding of and experience with CRM programs (Salesforce preferred)