Sales Development Representative, APAC - Singlish

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the role:

As a Sales Development Representative in APAC, you will be responsible for building the sales pipeline through outbound prospecting and inbound qualification across a diverse set of APAC markets. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team.

This role requires someone who can communicate effectively across APAC markets, including confidently engaging Singapore-based prospects and customers. Familiarity with Singaporean business culture, communication styles, and Singlish is strongly preferred.

We are looking for driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts to join our fast growing sales organization.

This role is based in Melbourne, Australia.

Responsibilities:

Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach across APAC markets

Write effective and compelling messaging to engage targeted accounts

Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth

Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta

Partner with account executives to help generate meetings and sales pipeline

Create and prioritize target account and contact lists

Conduct high level conversations with executives in prospect accounts

Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated

Assist with drafting sales pitches, presentations, reference material, and other documents as required

Qualifications We Value:

6+ months prior sales experience (within a Software/High Tech company preferred)

Based in Melbourne, Australia, with full working rights in Australia

Experience working with or selling into APAC markets preferred

Familiarity with Singaporean communication styles and Singlish strongly preferred

Ability to work in a time-sensitive and high-volume environment