Cresta
Data Science Intern (Customer Success)
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 7 weeks ago · Added 5 days ago
Been open since 7 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Entry
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $50k–$80k a year, a typical range taken from 14 entry-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States (Remote)"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi , an early member of Open AI. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
We are looking for a motivated Data Science Intern to join our team. This role offers hands-on experience working with real-world data, building models, and supporting data-driven decision-making. You will collaborate with data scientists, engineers, and business stakeholders to solve meaningful problems.
What You'll Do :
Collect, clean, and preprocess structured and unstructured data
Perform exploratory data analysis to identify trends and insights
Build and evaluate machine learning models under guidance
Develop data visualizations and dashboards to communicate findings
Assist in deploying models and monitoring their performance
Work with large datasets using tools like Python, SQL, and cloud platforms
Document processes, experiments, and results clearly
Participate in team demos, feedback sessions, and learning opportunities.
This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment.
What We're Looking For:
Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field.
Experience writing code in Python (or another general-purpose language).
Strong interest in artificial intelligence, machine learning, or software engineering.
Basic understanding of statistics and machine learning concepts
Familiarity with libraries such as Pandas, NumPy, Scikit-learn, or TensorFlow/PyTorch
Experience with SQL and working with databases
Strong analytical and problem-solving skills
Requirements
- ·Excellent communication skills and willingness to collaborate with teammates and customers.
- ·Experience with data visualization tools (e.g., Tableau, Power BI, Matplotlib, Seaborn)
- ·Familiarity with cloud platforms (AWS, GCP, or Azure)
- ·Knowledge of version control (Git)
- ·Exposure to big data tools (Spark, Hadoop) is a plus
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Cresta, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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Free to apply, no account needed.
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