‎ConnectWise

More roles at ‎ConnectWise

Professional Services Consultant

Work from home

Remote role where the employee must remain based in a particular country.

Listed for United States

From the listing details: Residency required in United States

Employer listed it 4 days ago · Added 2 days ago

First listed 4 days ago and still open.

Salary

Not stated

Location

Listed for United States

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Onsite/Hybrid/Remote depending on location
Contract: Not mentioned in the advert
Experience asked for: 4+ years of relevant experience
Pay: Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "US-Remote, Tampa, Florida"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

No pay is stated. Ask for the salary range before investing time in interviews.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

The Professional Services Consultant leads medium-complexity projects and serves as a subject matter expert in one or more ConnectWise domains. This role manages end-to-end delivery for standard to moderately complex implementations, ensuring scope, schedule, and quality are met. Consultants provide advanced configuration, process optimization, and strategic guidance to clients while mentoring junior team members and contributing to best practices across the organization.

Essential Duties & Responsibilities:

• Lead full lifecycle implementation projects or workstreams, ensuring delivery within scope, timeline, and quality expectations.

• Serve as the primary consultant for mid-sized client engagements, managing stakeholder expectations and project outcomes.

• Design, configure, and optimize ConnectWise solutions to address both technical and business requirements.

• Facilitate client meetings, including discovery, solution design, status updates, and training sessions.

• Proactively identify and manage risks, scope changes, and dependencies across project phases.

• Apply implementation methodologies, maintaining project documentation, timelines, and deliverables independently.

• Analyze client workflows and recommend process improvements, automation, and best practices.

• Collaborate with cross-functional teams (e.g., product, support, sales) to resolve issues and enhance client solutions.

• Contribute reusable assets such as templates, workflows, and documentation to improve delivery consistency.

• Mentor junior consultants through knowledge sharing, peer reviews, and informal coaching.

• Support pre-sales or scoping activities as a technical advisor when needed.

Knowledge, Skills, and/or Abilities Required:

• Ability to independently manage full implementation projects, balancing scope, timelines, and stakeholder expectations.

• Strong consultative and problem-solving skills, including the ability to design solutions for complex business and technical challenges.

• Deep technical expertise in ConnectWise platforms, with the ability to configure, troubleshoot, and optimize solutions.

Requirements

·• Ability to independently manage full implementation projects, balancing scope, timelines, and stakeholder expectations.
·• Strong consultative and problem-solving skills, including the ability to design solutions for complex business and technical challenges.
·• Deep technical expertise in ConnectWise platforms, with the ability to configure, troubleshoot, and optimize solutions.
·• Effective communication and stakeholder management skills, including facilitating discussions and influencing decisions.
·• Ability to analyze data, workflows, and requirements to develop structured, scalable solutions.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at ‎ConnectWise, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.