Senior Site Reliability Engineer - FedRAMP

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.

As a Senior Site Reliability Engineer - FedRAMP at Bitwarden, you will be responsible for operating and building Bitwarden Gov. You will be responsible for every element of the infrastructure and operations within the new region, including availability, performance, change management, monitoring, incident response, and capacity planning, all while maintaining a strong emphasis on security/compliance/governance.

We’re looking for team members who can own the current and future state of our Gov cloud infrastructure distributed across multiple cloud providers, design and build out new infrastructure, as well as operationalize tools and technologies that enable our team and application to scale.

In this role, you will be managing services in a FedRAMP compliant environment, which requires you to be a U.S. citizen. Additionally, this position may include work specified by the U.S. government that is restricted to U.S. citizens and must be conducted on U.S. territory.

RESPONSIBILITIES

Take ownership of the Bitwarden Gov cloud infrastructure, with emphasis on security, reliability and quality

Evaluate current infrastructure and, on a regular basis, make recommendations for reliability, security, availability, scalability and cost management

Implement site reliability tools, monitoring, early warning and alert systems, and observability across Bitwarden Gov cloud environments

Respond to infrastructure based outages; participate and contribute to ongoing strategy for 24x7 support (This role has an on-call rotation with weekend shifts)

Architectural designs and engineering operations at scale

Active participation in code reviews, learning and spreading technical knowledge

Contribute and mature incident management/escalation processes

Collaborate with cross functional teams to refine priorities and deliverables

Evaluate and identify opportunities for new initiatives to support organizational needs

Create/maintain standard operational procedures

Ongoing vulnerability management and security remediations

WHAT YOU BRING TO BITWARDEN

Minimum 5 years of experience with FedRAMP (Moderate/High levels) - continuous monitoring, vulnerability management

Sense of curiosity, resourcefulness, pragmatism

Production experience with incident response, on-call rotations

Strong working knowledge and understanding of cloud networking, traffic management (CNI, Istio)

Expertise with multi-region deployments in public cloud environments (AWS/Azure/GCP)

Demonstrable production Kubernetes experience (Managed Kubernetes, Helm, kubectl, kOps, etc.)

AI fluency with AI assisted workstreams and AI tooling