Abnormal
Salesforce Administrator
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 3 weeks ago · Added yesterday
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
$107k to $154k per year
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Sales
Stated by the employer in the job description
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote - USA"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About the Role
Abnormal AI is looking for a Salesforce Administrator to work our day-to-day Salesforce administrative ticket queue and backlog. You'll take ownership of tickets in the queue — scoping the work, shipping fast declarative fixes, and clearing backlog — while supporting cross-functional teams like Marketing Operations along the way.
This is an administration-focused role. You'll work within Salesforce's declarative tools — Flow, validation rules, page layouts, permission sets — rather than writing code, and you'll partner closely with our broader systems and Marketing Operations teams to prioritize backlog and escalate anything that needs deeper platform or security expertise.
What You'll Do
Work the Salesforce administrative ticket queue and backlog end to end: scope complexity, prioritize, and ship resolutions for Sales Ops and cross-functional GTM stakeholders.
Serve as the dedicated Salesforce point of contact for top of funnel workstreams, supporting needs like campaign infrastructure and lead/contact routing and personalization.
Build and maintain declarative solutions using clicks-not-code: Flow, validation rules, page layouts, record types, permission sets, and reports/dashboards.
Provide fast, accurate day-to-day Salesforce support to end users across the GTM org.
Use and evolve AI-assisted tooling to speed up requirements gathering and solution design, and to keep documentation and end-user guides current.
Escalate requests that require custom development, platform security changes, or integration work to the appropriate specialist.
Monitor and report on backlog health — ticket volume, aging, and throughput — flagging capacity risk before it becomes a bottleneck.
AI Forward Hiring
This role is expected to use AI as a core part of how the work gets done, not just to be aware of it. You'll actively use and extend AI-assisted tooling to speed up requirements documentation and solution design — treating it as a lever to clear more backlog, not a novelty. Strong candidates can point to concrete examples of using AI tools to move faster and produce more thorough, reliable work, not just experimenting with them.
Must Have Skills
2–4 years of hands-on Salesforce Administration experience in a production, multi-user org
Salesforce Administrator certification required
Strong declarative configuration skills: Flow, validation rules, permission sets, page layouts, record types, and reports/dashboards
Demonstrated ability to work a high-volume ticket queue: prioritization, resolution, and clear communication with non-technical requesters
Experience supporting Sales and/or Marketing Operations stakeholders in Salesforce (campaign infrastructure, routing, lead/contact management)
Ability to scope and estimate work and communicate realistic timelines to requesters
Nice to Have Skills
Experience with Salesforce CPQ from an end-user or configuration perspective
Familiarity with AI-assisted development or documentation tools
Experience building or using internal automation/AI tooling to speed up support workflows
Requirements
- ·2–4 years of hands-on Salesforce Administration experience in a production, multi-user org
- ·Salesforce Administrator certification required
- ·Strong declarative configuration skills: Flow, validation rules, permission sets, page layouts, record types, and reports/dashboards
- ·Demonstrated ability to work a high-volume ticket queue: prioritization, resolution, and clear communication with non-technical requesters
- ·Experience supporting Sales and/or Marketing Operations stakeholders in Salesforce (campaign infrastructure, routing, lead/contact management)
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Abnormal, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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