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Xero

Business Growth Specialist

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid ยท UK: Milton Keynes (100 Avebury)

Employer listed it 2 weeks ago ยท Added yesterday

Been open since 2 weeks ago, still being checked, but it has been live a while.

Salary

Not stated

Location

Hybrid ยท UK: Milton Keynes (100 Avebury)

Timezone

GMT

Contract

Full-time

Experience

Mid

Category

Marketing

This employer didn't state pay. Jobs like this usually pay around $95kโ€“$165k a year, a typical range taken from 265 mid-level marketing roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around UK: Milton Keynes (100 Avebury), UK: Manchester (Landmark, St Peter's Square, 1 Oxford St), Hybrid, so you need to live within commuting distance.

What the employer says

  • Source listing states candidate location: "UK: Milton Keynes (100 Avebury), UK: Manchester (Landmark, St Peter's Square, 1 Oxford St), Hybrid"
  • Listing mentions "Hybrid"

What Nomaders makes of it

  • Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

The role & impact

As a Business Growth Specialist, you will drive measurable platform adoption by guiding small businesses to unlock the full potential of our ecosystem. By connecting customers with advanced plan capabilities and tailored add-ons, you will help them streamline operations while directly influencing subscription growth and long-term customer value.

Your daily work centers on consultative engagement, diagnosing specific customer challenges, and delivering tailored solutions that align with their business maturity. From designing sales playbooks to positioning key products like Payroll and Payment solutions, you will empower small business owners to scale successfully.

The team & how they connect

You will join a high-performing Customer Success team focused on proactive account growth and multi-product adoption. The team collaborates closely with marketing, product, and small business onboarding groups to shape the revenue roadmap and refine sales motions. Together, they combine data-driven insights and consultative expertise to deliver exceptional value to our customers.

Initially, the role may focus on:

Partnering with high-potential small businesses using Salesforce to identify up-sell and cross-sell opportunities.

Executing targeted growth campaigns alongside predictive analytics tools to highlight key product natural upgrade points.

Testing and refining revenue playbooks, discovery methodologies, and value-based selling techniques.

Collaborating with cross-functional teams to share customer feedback and influence future product expansion.

Where and how you can work

This is a hybrid role (3 days in the office) based in our Milton Keynes or our Manchester office.

Here are some of the things we're looking for, for this role:

A background in customer success, account management, or consultative sales with a focus on product adoption.

Demonstrated ability to discover customer pain points and position ecosystem solutions like payments or payroll.

Familiarity with sales tracking platforms like Salesforce alongside modern data dashboards.

Strong capability to mentor peers and lead structured discovery conversations.

Skilled at using analytical thinking and data insights to solve complex operational challenges.

Adaptability to manage customer portfolios independently while delivering on campaign objectives.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, hybrid, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Xero, mentioning your remote working experience and working hours (GMT).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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Free to apply, no account needed.

Typically $95k to $165k per year ยท You'll be taken to the employer's careers page.