Replit
Mid-Market Account Manager
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Foster City, CA
Employer listed it 3 weeks ago · Added 5 days ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
$140,000 to $220,000
Location
Hybrid · Foster City, CA
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Sales
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Foster City, CA, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Foster City, CA, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the Role
Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.
We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.
In this role you will:
Execute renewal processes with a focus on expansion and long-term partnership development
Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
Champion customer success by helping businesses realize the transformative potential of AI-powered software creation
Lead onboarding programs that accelerate customer time-to-value and platform adoption
Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
Gather and communicate valuable customer feedback, championing their interests within Replit
Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance
Required skills and experience:
3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools
Proven ability to expand product usage while growing your book of business and triaging renewal risk
Track record of consistently hitting renewal and expansion targets across a multi-account portfolio
Experience blending product-led signals (usage/adoption data) with direct selling
Comfort owning a number: forecasting accurately, managing pipeline across dozens of accounts, and closing deals ranging from quick renewals to larger negotiated expansions
Excellent communication skills, with the ability to sell technical value to both technical and non-technical audiences
Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
Ability to quickly learn and articulate the value of new technologies to diverse customer segments
Strong problem-solving skills and a consultative approach to uncovering expansion opportunities
Passion for AI/automation and staying current with industry trends
Requirements
- ·3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools
- ·Proven ability to expand product usage while growing your book of business and triaging renewal risk
- ·Track record of consistently hitting renewal and expansion targets across a multi-account portfolio
- ·Experience blending product-led signals (usage/adoption data) with direct selling
- ·Comfort owning a number: forecasting accurately, managing pipeline across dozens of accounts, and closing deals ranging from quick renewals to larger negotiated expansions
Benefits
- ·💰 Competitive Salary & Equity
- ·💹 401(k) Program with a 4% match ( US Only )
- ·⚕️ Health, Dental, Vision and Life Insurance
- ·🩼 Short Term and Long Term Disability
- ·🚼 Paid Parental, Medical, Caregiver Leave
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Replit, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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