Playson

Technical Support Engineer

Region Restricted

Remote work allowed only within certain countries or regions.

APAC

Employer listed it 2 months ago · Added 5 days ago

Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.

This job is no longer available

Playson has taken this listing down, so it is no longer accepting applications. The details below are kept for reference only.

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Salary

Not stated

Location

APAC

Timezone

APAC

Contract

Full-time

Experience

Mid

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in APAC.

What the employer says

Source listing states candidate location: "REMOTE - Asia"

What Nomaders makes of it

Applications outside the listed area are usually rejected
Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.

Due to the dynamic growth, we are excited to invite a Technical Support Engineer for night shifts with a relevant background to apply for the role in our Integration Department.

Technical Support Engineers at Playson is responsible for a full customer support service of our current partner's integrations.

To succeed in the advertised role, you have:

ready for only night shifts

Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)

A proactive, client-focused attitude and strong work ethic

Strong problem-solving and troubleshooting skills

Effective communication skills, both written and verbal

At least Upper-Intermediate English (written and spoken)

Eagerness to learn quickly and grow technically

Working knowledge of XML and JSON

Basic experience with Git and version control workflows

Understanding of API protocols (e.g., REST)

Awareness of the software development lifecycle (SDLC)

Would be beneficial to know:

Familiarity with the iGaming industry

Hands-on software development experience with Java, C#, Node.js, or TypeScript

Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes

Experience using Jira and the Atlassian stack

Basic understanding of QA processes and test environments

Previous experience in a technical support, DevOps, or site reliability role

Practical experience with monitoring systems

Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills

Requirements

·ready for only night shifts
·Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)
·A proactive, client-focused attitude and strong work ethic
·Strong problem-solving and troubleshooting skills
·Effective communication skills, both written and verbal

Benefits

·Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
·Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
·Financial Support for Life Events: We provide financial support during special life events
·Unlimited Paid Vacation: Enjoy unlimited paid vacation leave
·Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

How to apply

1Check the flexibility label above, region restricted, matches where you plan to live and work.
2Tailor your CV to the role at Playson, mentioning your remote working experience and working hours (APAC).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.