Patreon
Top Creator Management Associate (Contractor)
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · San Francisco
Employer listed it 3 weeks ago · Added yesterday
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Hybrid · San Francisco
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Other
This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 407 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around San Francisco, Los Angeles, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "San Francisco, Los Angeles, Hybrid"
- Listing mentions "Hybrid" and two days per week in the office
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
$10 billion+ generated by creators since Patreon's inception
60 million+ free new memberships for fans who may not be ready to pay just yet, and
10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Top Creator Management Associate (Contractor) to support our mission.
This role is based in San Francisco or Los Angeles and is starting at 20 hours per week.
About the Team
The Top Creator Management team oversees and drives platform satisfaction and growth for the highest impact and highest potential creators on Patreon. You’ll report to the Head of Top Creator Management.
About the Role
This fast paced and high-impact role requires a great level of complex problem-solving with both internal and external key partners. You’ll be responsible for the account management & success top partners and driving data-backed solutions and opportunities.
Own growth strategy for a portfolio of 100–150 creators, segmenting your book by opportunity and risk so effort lands where it drives the most impact
Design and run 1:many programming — cohort sessions, office hours, workshops, and templated growth plays — as the primary way you reach your portfolio
Lead high-value 1:1 strategy sessions with priority creators to grow their communities, increase revenue, and deepen use of Patreon's tools
Build data-backed growth recommendations from creator performance data, and track outcomes against clear goals
Respond to inbound questions with speed and clarity, helping creators feel heard and supported
Share updates and learning resources in ways that stay personal and actionable at volume
Identify trends, common issues, and feedback across your book, and escalate them as product and process improvements
Champion partner feedback to product teams to improve internal and external tooling
Collaborate cross-functionally to continuously improve the creator experience
Keep systems and documentation current to support smooth handoffs and knowledge sharing across the team
About You
BA/BS degree or higher
3+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment.
Requirements
- ·BA/BS degree or higher
- ·2+ years in the creator space influencing creator success
- ·Expertise in using data and analytics to develop insights for decision making.
- ·Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners
- ·Analyze creator cohort performance and engagement through data-driven research, diagnostics, and benchmarking.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Patreon, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open other roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $155k per year · You'll be taken to the employer's careers page.