Consumer Compliance and CRA Analyst

About Nu

Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.

Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability. Visit our Institutional Page

About the team

At Nubank, Compliance is a strategic partner—not a tollgate. We view effective Risk Management & Compliance as the engine that maintains agility and empowers rapid, responsible growth across multiple global markets. Our team partners directly with internal clients using a targeted friction approach: we focus on the most relevant regulatory risks and embed compliance directly into product design rather than distributing rules after the fact.

The Global Compliance function serves as the Second Line of Defense, responsible for the full regulatory lifecycle: tracking new regulations, advising product and technology teams, testing controls, coordinating regulatory inspections, and monitoring remediation of regulatory issues.

This role is positioned at a pivotal moment. Nubank has received conditional approval for a US National Bank Charter. Should the charter be approved, this person will help build and operationalize the compliance and Community Reinvestment Act (CRA) infrastructure for a de novo national bank. In the near term, the role focuses on charter readiness—including supporting the development of the organizing bank's proposed CRA strategy—and on strengthening Nubank's consumer compliance posture under its current US operating model. The role requires someone who can build from scratch, own outcomes, and operate with an entrepreneurial mindset in a highly regulated environment.

Job Summary

We are seeking an experienced Compliance Analyst with dedicated compliance, risk, or audit experience at a regulated US financial institution or bank. This role carries primary ownership of Community Reinvestment Act (CRA) support and consumer protection compliance across Nubank's US deposit and unsecured lending products (personal loans and credit cards).

The CRA dimension of this role is central. Working within the Second Line of Defense, this person supports the oversight of CRA program execution and engages directly with community stakeholders to help assess local credit and community development needs. In the near term, and as part of charter readiness, this person will help drive the development of the proposed CRA Strategic Plan for the organizing bank.

This person reports to the Head of US Compliance, who is expected to serve as the bank's CRA Officer upon charter approval. The role provides direct support to that function.

The ideal candidate independently interprets and applies complex regulatory frameworks, translates regulatory requirements for cross-functional and business audiences, and develops proactive strategies to mitigate compliance risk. This person does not wait for direction—they identify issues, propose solutions, and drive them to completion.

Please note: This is a consumer compliance and CRA role. It is not a BSA/AML role. While a general awareness of the broader regulatory environment is useful, this position does not focus on anti-money laundering, sanctions, or financial crimes compliance. Candidates whose primary experience is in BSA/AML should review the focus areas below carefully before applying.

What you will do

Community Reinvestment Act (CRA)

Support the development of the proposed CRA Strategic Plan for the organizing bank as part of charter readiness, including helping define assessment areas, measurable performance goals, and community development objectives appropriate to a digital banking model.

Engage directly with community organizations, nonprofits, local stakeholders, and community development practitioners to assess local credit and community development needs, and document those needs to inform the bank's CRA strategy.

Support the Second Line oversight of CRA program execution, including monitoring and providing effective challenge to the First Line on the adequacy of CRA-related activities, controls, and documentation.

Support the public engagement and comment process associated with the CRA Strategic Plan, should the bank pursue the strategic plan evaluation option.

Establish and maintain CRA records, data, and documentation to support performance evaluation readiness and examination preparedness.

Monitor CRA-related regulatory developments and supervisory expectations, and advise on implications for the bank's strategy and operations.

Compliance Advisory

Independently advise business partners on new product initiatives, marketing campaigns, servicing processes, and system implementations to identify and mitigate compliance risk before deployment.

Provide effective challenge to the First Line of Defense (Business Operations, Marketing, Product) on the design and adequacy of compliance controls, policies, and procedures.