Kong
More roles at KongSite Reliability Engineer 2
Remote role where the employee must remain based in a particular country.
United States only
From the listing details: Source listing states candidate location: "Washington, United States, Remote"
Employer listed it 4 weeks ago · Added 4 weeks ago
Been open since 4 weeks ago, still being checked, but it has been live a while.
Salary
$123k to $150k per year
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Software
Published by the employer
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures.
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
- Not mentioned in the advert
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Washington, United States, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a Site Reliability Engineer , you’ll join the global Platform SRE team responsible for building, operating, and scaling Kong’s multi-region SaaS platform that powers the world’s API connectivity.
You’ll design, automate, and run production systems serving thousands of customers across AWS, GCP, and Azure. You’ll work on everything from multi-region Kubernetes clusters to service mesh and gateway architectures , ensuring the reliability, scalability, and security of Kong’s SaaS offerings.
This is a hands-on role ideal for engineers who thrive on running production SaaS systems at scale , automating operations, and continuously improving performance, resilience, and deployment pipelines.
What You’ll Do:
Operate and scale Kong’s global SaaS platform (Konnect) , ensuring reliability, availability, and performance across regions and clouds.
Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt , Helm , and ArgoCD .
Design, maintain, and optimize multi-region data and caching layers — including PostgreSQL, Redis, ClickHouse, and Druid — for high availability and low latency.
Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures.
Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure changes.
Enhance observability and incident response readiness through systems like Datadog, Prometheus, Grafana, and Thanos , defining and tracking SLOs.
Collaborate closely with development and security teams to ensure smooth operation of SaaS services in compliance with reliability, security, and regulatory standards.
Participate in a global 24/7 on-call rotation and drive continuous improvement of operational playbooks and postmortem practices.
Lead and contribute to scaling initiatives that improve elasticity, reliability, and cost-efficiency across the SaaS platform.
What You’ll Bring:
BS in Computer Science or equivalent practical experience.
Proven experience managing SaaS or PaaS systems at enterprise scale (multi-region, multi-tenant, secure environments).
Deep expertise in Kubernetes , including debugging cluster/networking issues and designing for fault tolerance and scalability.
Strong proficiency with Infrastructure as Code tools like Terraform or Terragrunt .
Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm).
Requirements
- ·BS in Computer Science or equivalent practical experience.
- ·Proven experience managing SaaS or PaaS systems at enterprise scale (multi-region, multi-tenant, secure environments).
- ·Deep expertise in Kubernetes , including debugging cluster/networking issues and designing for fault tolerance and scalability.
- ·Strong proficiency with Infrastructure as Code tools like Terraform or Terragrunt .
- ·Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm).
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Kong, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 26d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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