Senior Brand Partnerships Manager

Do you believe in the power of community?

Then Jobber might be the place for you! We’re looking for a Senior Brand Partnerships Manager to be part of our Brand Marketing and Communications team in our Marketing department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers .

The team:

When it comes to telling the world about Jobber and moving new people through a funnel, Marketing is your team. They handle everything from spreading awareness, to answering “What's Jobber?,” to getting new customers in the door, to turning those customers into Jobber advocates!

Jobber's Brand Marketing and Communications team works on programs and campaigns that grow awareness of Jobber, including our annual Jobber Summit event, our Jobber Grants program, and many other online and offline experiences we collaborate on with our community to pull off! The following areas fall under Brand Marketing and Communications: Brand Partnerships, Communications, Community Programs, Events, Public Relations, and Social Media. Our Marketing department is very collaborative, so you'll have the support of your colleagues from Product Marketing to the Jobber Creative Studio to make the magic happen.

The role:

Our Brand Partnerships team manages both short term and long term relationships with online influencers to build awareness of Jobber and recommend Jobber software to their communities, ultimately driving new Jobber customers. It's one of our acquisition channels and we're building it into a best-in-class program.

Reporting to the Senior Manager of Brand Partnerships, the Senior Brand Partnerships Manager is a senior individual contributor role for someone who wants to shape where this channel goes next. Half of your time goes to your own roster of brand partners and the spend behind it, recruiting, coaching, negotiating, and hitting a monthly number. The other half is bigger: you'll build the strategy for how we help our strongest partners grow further, across the entire program, forecast what it's worth, prove it on your own roster, and roll it out to the team.

The ideal candidate has done this before. You've looked across a whole roster and seen where the real headroom was, not just where the gaps were. You've built a strategy, set a number against it, and been held to it. You're comfortable in the data, confident in a negotiation, and good at getting people who don't report to you to change how they work. You have a point of view about where creator marketing is heading and the operating discipline to prove it.

The Senior Brand Partnerships Manager will:

Own a roster. You'll recruit, coach, and grow your own roster of brand partners and the spend behind it—full cycle, from first conversation and negotiation through onboarding, ongoing coaching, and renewal.

Help great partners 2x their results. With visibility across our whole partner network, you'll work out what our most successful partners do differently, and turn that into something every partner can benefit from. The best partners in this program are still nowhere near their ceiling, and finding what takes them there is the heart of this role.

Build the strategy for partner growth. You'll develop the strategy, set the targets and forecast, design what we try, and test across the team. This is work that doesn't exist yet—you'll create it.

Implement growth strategies. Working collaboratively across our team, you’ll implement and launch strategies to grow our performing talent into top performers. You’ll set targets, work with other reps to activate their partners, and report on performance regularly to prove what’s working to drive incremental sales.

Turn it into plays the team can run. Every improvement you create should become something repeatable. You'll document it, train the team on it, and make sure it sticks, then be honest about what isn't working and change course.

Dig deep into the data. You'll analyze channel performance, report on results, and translate what you find into action.

Negotiate with judgment. You'll handle complex partnership negotiations and contracts, using strong judgment on brand fit and brand risk, and collaborating with our Public Relations and Legal teams where a partnership carries exposure.

Be a brand champion. You'll protect and grow the reach and reputation of our brand through the partners we work with, and contribute ideas for campaigns, events, and resources that make our program one people want to be part of.

Raise the level of the team. You'll share insights and learnings, coach and support other Brand Partnership reps, and help set the standard for what great looks like here.

To be successful, you’ll need:

Extensive marketing and influencer partnership experience. You’ll have a track record of measurable, social-driven results that contribute to new business (sales) and revenue.

A track record of making good performance great. You've taken programs or partners that were already working and found meaningful additional growth in them, helping them reach a level they hadn’t before, and you can explain exactly how.