Senior Product Owner

About Infiterra

Join our mission to grow and transform the subscription economy by simplifying subscription service delivery.

Infiterra enables IT distributors, Managed Service Providers (MSPs), and telcos to succeed in the subscription economy. Our subscription commerce platform automates and unifies subscription workflows - from quote to bill- driving operational efficiency, billing accuracy, and scalable growth.

Recognized as a global leader in subscription commerce, Infiterra combines innovation, performance excellence, and trusted expertise to help partners transform and grow.

OVERVIEW

We are looking for a Product Owner to join our Product team and take end-to-end ownership of a key product domain.

You will own the “what and why” for your domain: framing the customer and operator problems, shaping priorities against business outcomes, and ensuring that what reaches engineering is well-defined, validated, and ready to deliver. You will work side-by-side with Business Analysts, Engineering, Architecture, Customer Success, and Sales — and report into the Product organisation.

WHY THIS ROLE MATTERS

Infiterra’s platform is technically complex and business-critical for its customers. As a Product Owner, you ensure that what we build is the right thing — not just well-shipped, but well-chosen. Your decisions about what to prioritize, how to frame the problem, and where to cut the MVP directly shape product quality, delivery speed, and the outcomes our partners can deliver to their own customers.

WHO ARE YOU?

You're a problem-first thinker who instinctively redirects "let's build X" to "what problem are we solving and for whom?" — and you've killed features to prove it.

You operate at the intersection of business and engineering. You don't need to write code, but you can hold your own on APIs, data flows, and platform constraints — and you know when to defer to the people who do.

You write clearly, decide independently, and don't wait for a manager to define what good looks like. When sales over-commits and engineering under-scopes, you hold the line on both — with data and reasoning, not seniority.

You've worked in complex, messy domains before, and you didn't wait for perfect requirements to move. You earn trust across functions without formal authority, because people follow your prioritisation calls on the strength of your thinking.

KEY RESPONSIBILITIES

Own the problem framing, prioritization, and outcomes for one product domain — measured by adoption, retention, margin, and time-to-onboard.

Ensure nothing enters a sprint without a validated problem statement, a defined success criterion, and acceptance criteria and shape an MVP that ships

Work with Architecture and Engineering to confirm that new capabilities respect platform constraints, multi-tenancy boundaries, and integration dependencies; so technical debt isn't the price of speed.

Translate leadership decisions and quarterly priorities into a ranked, sized, sequenced backlog your team can execute without ambiguity.

Hold the Definition of Ready — decide what enters a sprint, in what sequence, and at what MVP cut line

Maintain a continuous customer feedback loop, converting recurring signals into prioritized backlog

Convert ambiguous requirements into testable user stories and acceptance criteria before they reach engineering, eliminating rework from unclear scope.

Act as the single point of translation between stakeholders and the team, preventing conflicting direction from reaching engineering

REQUIREMENTS