Gorgias

More roles at Gorgias

GTM Engineer - Growth

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · Paris

Employer listed it 4 days ago · Added 2 days ago

First listed 4 days ago and still open.

Salary

€69k to €76k per year

Location

Hybrid · Paris

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Location eligibility not confirmed
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: 💆🏻‍♀️ Get up to €700 to set up your workstation at home (working from home should feel breezy)

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around Paris, Hybrid, so you need to live within commuting distance.

What the employer says

Source listing states candidate location: "Paris, Hybrid"
Listing mentions "Hybrid"

What Nomaders makes of it

Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

“Experience building custom agents is a plus.”
“Familiarity with a modern data stack (BigQuery, dbt, Segment, Airbyte, Hightouch) is a plus.”

Questions worth asking: Nomaders interpretation

This role involves office time, but the advert does not say how often. Ask how many days a week are expected on site.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

Quality: conversations that feel authentic and on-brand.

Experience: effortless shopping from chat to checkout.

Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About the Team

GTM Engineers builds the AI product layer for Gorgias's go-to-market teams: AI agents, internal cockpits, and the automations underneath them, all running on one shared context layer (Cortex). We work across Sales, Marketing, Customer Success, and Partnerships. We build and maintain the agents, the business teams own the outputs, and humans review exceptions.

About the Role

You'll own the AI agents that run Gorgias's GTM workflows, taking them from manual process to reviewed agent. The goal is to optimize as much GTM work as possible without losing quality. A strong fit ships working agents quickly, debugs a broken workflow in Cargo, HubSpot, or another GTM tool without waiting for help, and cares whether the business actually uses what gets built.

What You'll Do

Navigate between our context layer, our app and service repositories, MCPs, and our automation tools to build and improve end-to-end GTM workflows.

Build custom agents and reusable agent skills on our agent stack (Cortex) , and on custom builds when the stack can't do the job.

Build and maintain agents for lead and account work: outbound reply handling, audience and call-list building, enrichment, event follow-up, and referral routing.

Map the Sales and Marketing workflow backlog, decide Agent vs. Automation vs. Manual for each workflow, and deliver the chosen option with a reviewable output for the business owner.

Improve live agents: tune prompts and skills, read conversation and performance data, fix regressions, and document edge cases.

Debug broken workflows fast across Cargo, HubSpot, Customer.io , and other GTM tools, and fix the root cause.

Connect agents to our systems through APIs and workflows (n8n, Clay, custom code), with credentials managed centrally rather than on personal accounts.

Help Sales (BDRs and AEs) and CS adopt agents: learn their daily work, design flows with them, and train them to supervise outputs.

Work with the other GTM Engineers (cockpit, data, systems) so agents run on clean CRM data.

Who You Are

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

·🏖️ 5-week vacation plus 2 weeks RTT (We follow each country's appropriate PTO Laws)
·🤕 Paid sick leave
·🧸 Paid parental leave (16 weeks)
·🍽️ Personal credit card to buy lunches (we use Swile )
·🏥 We provide private health insurance (we use GAN)

How to apply

1Check the flexibility label above, hybrid, matches where you plan to live and work.
2Tailor your CV to the role at Gorgias, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.