Technical Sourcer

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Team

Decagon’s Talent team partners directly with company leadership to shape org design, define what success looks like, and hire the people who will shape our future. We’re Gen AI-native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world-class organization.

About the Role

Decagon is growing quickly and we’re looking for a Technical Sourcer to help us find and engage exceptional technical talent.

You’ll work closely with our Recruiters and Engineering leaders to identify the people we want at Decagon and figure out how to get them excited about what we’re building. You’ll own top-of-funnel across some of our highest-priority technical searches, from mapping talent markets and identifying great candidates to crafting outreach and building relationships.

We care more about raw ability, drive, and potential than whether you’ve followed a traditional recruiting career path. This could be a great fit for an agency recruiter looking to move in-house, a Recruiting Coordinator or Sourcer ready to take on more ownership, or someone from a high-velocity sales environment who wants to build a career in Talent.

In this role, you will

Source and engage exceptional talent across Engineering and other technical roles

Build creative sourcing strategies for competitive and hard-to-fill searches

Develop a strong understanding of technical profiles and what differentiates great engineers

Research companies, teams, and talent markets to identify candidates others might miss

Write thoughtful, personalized outreach that gets candidates excited about Decagon

Partner closely with Recruiters and hiring managers to understand their teams, calibrate on talent, and continuously improve searches

Build relationships with candidates and create an exceptional experience from the first interaction

Experiment with AI and new tools to make sourcing faster, smarter, and more effective

Take on increasing ownership across the recruiting process as you grow

Your background looks something like this

3+ years of professional experience, ideally in sourcing, agency recruiting, recruiting coordination, sales, or another high-velocity environment

You’re highly motivated and want to accelerate your career