Benevity
Senior Fraud Operations Analyst
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Calgary, Alberta
Employer listed it 14h ago · Found 3h ago
First listed today.
Salary
Not stated
Location
Hybrid · Calgary, Alberta
Timezone
Not stated
Contract
Full-time
Experience
Senior
Category
Data
This employer didn't state pay. Jobs like this usually pay around $135k–$210k a year, a typical range taken from 260 senior-level data roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Calgary, Alberta, Vancouver, British Columbia, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Calgary, Alberta, Vancouver, British Columbia, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
Benevity is looking for a Senior Fraud Operations Analyst with a strong background in Fraud Operations to join our team. It will be equal parts focused on monitoring, detection, and response for cybersecurity related incidents but also a heavy emphasis on the monitoring, detection, and response of financial fraud related incidents as we move billions of dollars of money between 100s of clients to thousands/millions of non-profits.
You will also guide, coach, and mentor junior analysts, sharing your expertise to grow the team’s skills and confidence. This is a role for someone who thrives in technical investigations, but also wants to shape strategy, strengthen processes, leverage automation/AI, and develop people.
What you’ll do:
Monitor and investigate security alerts from security tooling and responding to escalations from our MDR provider.
Lead triage, root-cause analysis, and response activities during security incidents.
Develop and maintain incident response playbooks and runbooks.
Support proactive threat hunting and continuous improvement of detection capabilities.
Utilize AI enabled tooling and technology purpose built for non-profit fraud monitoring, as well as commercially available tools and technologies fit for purpose.
Investigate fraud attempts such as:
Account takeovers involving donor, nonprofit, or client accounts
EFT mismatches or anomalies during fund disbursements or payouts
Suspicious activity patterns in donations, volunteering, or user access
Collaborate with stakeholders across the business including Legal, Finance, Non-Profits Team and other teams to refine detection rules, alerts, and workflows.
Leverage automation and AI/ML models to improve fraud detection, security monitoring, and incident response.
Contribute to building automated processes and playbooks to accelerate detection and response.
Influence and improve fraud operations processes, including prevention strategies and use of intelligent tooling.
Provide mentorship, coaching, and support to junior security and fraud analysts.
Model best practices in investigation, communication, and decision-making during incidents.
Foster a collaborative culture focused on learning, knowledge sharing, and operational excellence.
What you’ll bring:
3–5 years of experience in security operations, incident response, or fraud operations.
Hands-on experience with security tooling such as EDR, SIEM, CSPM, WAF, etc.
Requirements
- ·3–5 years of experience in security operations, incident response, or fraud operations.
- ·Hands-on experience with security tooling such as EDR, SIEM, CSPM, WAF, etc.
- ·Hands-on experience with Fraud tooling such as transaction monitoring, case management, identity verification, anomaly detection, and behavioral analytics platforms
- ·Strong understanding of fraud schemes relevant to Benevity, such as:
- ·Account takeovers (unauthorized access to client or donor accounts)
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Benevity, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
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Free to apply, no account needed.
Typically $135k to $210k per year · You'll be taken to the employer's careers page.