Senior IT Engineer, Corporate Platforms

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

Corporate IT builds and runs the technology Airwallex runs on — laptops, identity, collaboration, automation, AI. We partner with every team in the company, from Finance to Engineering, to solve hard problems and build new solutions. We remove friction from technology, provide world-class support, and drive outcomes that help Airwallex move faster and go further.

What you’ll do

As an IT Engineer, you’ll work in our IT Engineering function, owning our collaboration tool stack. You’ll be the primary owner of our Slack, Google Workspace, Zoom, and our collaboration surfaces our Airwallex uses to connect with our customers and work together every day. This is a technical, hands-on role, using code, integrations, clickops, command line, terminals and more. You’ll be an expert and own much of our Google Workspace operations, ensuring we build and manage a complex footprint across Google products and bring them all together with Identity engineering. You’ll need to be intensely curious, and relentless about solving hard problems. You’ll build integrations and workflows that solve our problems. You’ll work closely with INFOSEC, Revenue Operations and other IT teams across the world, ensuring we build secure and scalable solutions across the many regions where we operate. You’ll also drive onboarding and enablement of AI products and features in and around these products, experimenting, trialing and finally leveraging these tools to work faster, and drive your own results farther.

This role will focus and own our Slack, Google Workspace, Zoom, and collaboration platforms we use at Airwallex, in addition to other projects.

This role is based in San Francisco, Sydney, or Melbourne.

Responsibilities

Design, develop, optimize Slack integrations, workflows, apps and services – you will be the primary owner and SME on Slack for Airwallex

Design, develop, optimise Google Workspace and Zoom, connecting those services and platforms, using APIs and technical tools and code

Develop custom scripts or use low/no-code or third-party solutions to move and manage data between collaboration platforms (Slack, Google Workspace, Zoom, JIRA, etc.)

Build bots, workflows, automations that connect with these tools, and leveraging AI models to enhance performance

Regularly assess and ensure our collaboration tools work how we need them to – ensuring secure and scalable growth

Manage through ambiguity, able to take vague problems and build solutions with strong intuition on the right path forward

Run complex migrations and integrations from mergers and acquisitions, helping to bring in new teams to Airwallex

Collaborate extensively across the business, with key teams in Finance, Legal, Operations, Support, Sales etc. to solve their problems, and help them use these products to move faster and support our growth

Write and build custom solutions where products fall short – solve Airwallex problems either by building or buying

Serve on the IT Engineering team, helping with escalations from Support and leveraging your all-round knowledge to solve other problems as needed

Drive key AI outcomes, evaluating, deploying, enabling teams to use AI technology across our business, and within our core products we support