AI Operations Engineer - IT/Internal Infrastructure

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

*Note: This position requires presence in our San Francisco of San Jose office location 4 days per week; Lambda's designated work from home day is currently Tuesday

Information Systems at Lambda is responsible for building and scaling the internal systems that power our business. We partner across the company—Finance, GTM, Engineering, and People—to implement tools, automate workflows, and ensure data flows securely and accurately. Our scope includes enterprise applications, integrations, data platform and analytics, compliance automation, and all things IT.

What You’ll Do

Design, write, and deliver software and services to improve the availability, scalability, reliability, and efficiency of Lambda’s internal IT systems and platforms.

Solve problems relating to mission critical services and build automation to prevent problem recurrence with the goal of automating response to all non-exceptional events.

Work with Lambda Engineering and internal teams to Influence and create new designs, architectures, standards, and methods for large-scale distributed systems.

Engage in service capacity planning and demand forecasting, software performance analysis, and system tuning.

Be an excellent communicator, producing documentation and related artifacts for the systems you are responsible for.

You

Have a keen interest in system design, architecting for performance, scalability, and experience with multiple cloud infrastructure platforms (AWS, GCP, Azure, etc.).

Think carefully about systems: edge cases, failure modes, behaviors, and specific implementations.

Know and prefer configuration management systems and toolchains (Chef, Ansible, Terraform, GitHub Actions, etc.)

Have solid programming skills: Python, Go, etc.

Have an urge to collaborate and communicate asynchronously, combined with a desire to record and document issues and solutions.

Have an enthusiastic, go-for-it attitude. When you see something broken, you can’t help but fix it.

Have an urge for delivering quickly and effectively, and iterating fast.

Nice to Have

Experience and interest in ML/AI workloads and compute

Practical experience implementing and managing paging, alerting, and on-call scheduling flows

A positive attitude, combined with a desire to learn and collaborate

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.