Winning Assistants
Healthcare Operations Assistant - Integrated Primary Care
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 4 weeks ago · Found 1h ago
Been open since 4 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $90k–$160k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
What Nomaders makes of it
- Residency required in Philippines
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Healthcare Operations Assistant — Integrated Primary Care Position Type: Full-Time Work Hours: 8:00 am - 5:00 pm Pacific Time Work Days: Monday to Friday Breaks: 30-minute unpaid lunch break and two 15-minute breaks, one near the start and one near the later part of the shift Salary: $6–$7 per hour, depending on experience
About the Client & Role
Our client is a well-established, growing integrated healthcare practice that provides comprehensive primary care with a mind, body, and soul approach. Their services include primary care, mental health, aesthetics, regenerative treatments, hormone-related care, and other high-touch patient services.
They are looking for a mature, highly capable, and proactive Healthcare Operations Assistant — Integrated Primary Care to serve as a right-hand support person for the provider and practice. This role is ideal for someone with strong healthcare operations experience, excellent English communication skills, critical thinking, and the ability to manage complex administrative, patient, pharmacy, insurance, and billing workflows with minimal hand-holding.
The right candidate should be highly professional, detail-oriented, accountable, and comfortable working in a fast-paced, high-stakes healthcare environment where patients depend on accurate, timely, and thoughtful support.
Responsibilities
Message Review & Task Management
Review incoming messages across systems, identify urgent items, and maintain organized task lists.
Prioritize patient, provider, pharmacy, insurance, billing, and operational tasks independently.
Ensure assigned tasks are completed accurately and on time without repeated reminders.
Monitor messages across systems and respond or escalate as appropriate.
Pharmacy Coordination & Patient Communication
Call pharmacies after patient visits to verify medication readiness before patients inquire.
Coordinate with pharmacies, patients, medical offices, and insurance companies as needed.
Support patient communication and appointment scheduling.
Draft clear, professional patient, pharmacy, and practice-related communications.
Insurance, Billing & Payment Operations
Handle insurance verification and prior authorization-related tasks.
Support deductible collection, payment tracking, and revenue-related administrative workflows.
Coordinate with insurance companies regarding coverage, authorizations, and billing-related concerns.
Track billing and payment-related tasks to ensure accurate follow-through.
Practice Operations & Growth Support
Provide administrative and operational support to help the practice run efficiently.
Identify errors, missing information, workflow gaps, or unresolved tasks before they create larger issues.
Requirements
- ·Experience Requirements
- ·Executive Assistant / Right-Hand Support Experience: Preferred . Candidates with experience directly supporting a provider, clinic owner, executive, or healthcare practice leader are strongly encouraged to apply.
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $160k per year · You'll be taken to the employer's careers page.