Winning Assistants
Patient Intake and Insurance Verification
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 10 days ago · Found 1h ago
First listed 10 days ago and still open.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Part-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $90k–$160k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
What Nomaders makes of it
- Residency required in Philippines
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Patient Intake and Insurance Verification
Position Type: Part-Time
Working Hours: Monday - Thursday 9:00 AM - 2:00 PM and Friday 9:00 AM -12:00 PM Eastern Daylight Time Salary rate: $6-$7 per hour
Job Responsibilities:
Answer calls and respond to patient inquiries with warmth and professionalism.
Coordinate patient intake from initial contact through scheduling.
Verify eligibility and behavioral health benefits for commercial plans.
Use payer portals such as UHC, Cigna, Aetna, Curative and BCBS, in addition to their carve out plans
Confirm copays, deductibles, coinsurance, out-of-pocket maximums, and estimated patient responsibility for mental health and psychiatry benefits (in office and telehealth).
Determine whether insurance benefits cover the practice’s specific services using cpt codes for mental health.
Identify network restrictions, authorization requirements, and coverage limitations.
Follow up with referred patients and manage referral workflows within 24 hours of receipt of referral (or within 2 hours if a STAT referral).
Schedule appointments and maintain provider calendars.
Monitor emails and coordinate communication between patients and providers.
Update patient records and document interactions in Practice Better.
Track pending referrals, intake requirements, and follow-up tasks.
Provide general administrative and executive assistant support.
Maintain HIPAA-compliant handling of patient information.
Escalate unfamiliar insurance situations instead of making assumptions.
Requirements
Minimum of one year of hands-on experience verifying U.S. mental or behavioral health insurance eligibility and benefits.
Previous experience supporting patients through reproductive mental health concerns, infertility, pregnancy loss, or postpartum care is highly preferred.
Strong working knowledge of commercial insurance plans and patient financial responsibility, including copays, deductibles, coinsurance, and out-of-pocket maximums.
Proven experience using insurance payer portals and electronic health record (EHR) systems.
Requirements
- ·Provide general administrative and executive assistant support.
- ·Maintain HIPAA-compliant handling of patient information.
- ·Escalate unfamiliar insurance situations instead of making assumptions.
- ·Minimum of one year of hands-on experience verifying U.S. mental or behavioral health insurance eligibility and benefits.
- ·Previous experience supporting patients through reproductive mental health concerns, infertility, pregnancy loss, or postpartum care is highly preferred.
Benefits
- ·Use payer portals such as UHC, Cigna, Aetna, Curative and BCBS, in addition to their carve out plans
- ·Confirm copays, deductibles, coinsurance, out-of-pocket maximums, and estimated patient responsibility for mental health and psychiatry benefits (in office and telehealth).
- ·Determine whether insurance benefits cover the practice’s specific services using cpt codes for mental health.
- ·Identify network restrictions, authorization requirements, and coverage limitations.
- ·Follow up with referred patients and manage referral workflows within 24 hours of receipt of referral (or within 2 hours if a STAT referral).
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $160k per year · You'll be taken to the employer's careers page.