Winning Assistants
Intake Coordinator
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 8 days ago · Found 2h ago
First listed 8 days ago and still open.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Full-time
Experience
Entry
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $105k–$190k a year, a typical range taken from 541 operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
What Nomaders makes of it
- Residency required in Philippines
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Intake Coordinator
Position Type: Full-Time
Working Hours: Saturday–Wednesday 12:00 PM–8:00 PM Eastern Daylight Time Salary rate: $5-$6
Job Responsibilities:
Provide weekend intake coverage by handling a high volume of inbound and outbound calls.
Guide families through a step-by-step, decision-tree intake form.
Gather and accurately document patient and family information in Lumary.
Explain intake requirements and next steps clearly and compassionately.
Follow up with families after the initial intake to obtain missing documentation, including:
Referrals
Diagnosis paperwork
Insurance information
Other required intake documents
Develop positive, professional relationships with families and serve as a reliable point of contact throughout the intake process.
Process intake-related faxes by uploading documents to the correct patient profile.
Send fax requests for missing documentation when necessary.
Maintain accurate, organized, and HIPAA-compliant patient records.
Escalate complex intake concerns or cases according to established procedures.
Complete assigned tasks independently while following company workflows and documentation standards.
Requirements
At least 1 year of previous experience in ABA services, healthcare, behavioral health, or patient intake.
Experience handling phone-intensive responsibilities involving both inbound and outbound calls.
Familiarity using Lumary and Salesforce is preferred
Strong experience communicating with families, patients, or caregivers.
Requirements
- ·Follow up with families after the initial intake to obtain missing documentation, including:
- ·Diagnosis paperwork
- ·Insurance information
- ·Other required intake documents
- ·Develop positive, professional relationships with families and serve as a reliable point of contact throughout the intake process.
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $105k to $190k per year · You'll be taken to the employer's careers page.