Winning Assistants
Bilingual Medical Receptionist
Remote role where the employee must remain based in a particular country.
El Salvador only
Employer listed it yesterday · Found 38m ago
First listed yesterday.
Salary
Not stated
Location
El Salvador only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $90k–$160k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in El Salvador. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "El Salvador, Remote"
What Nomaders makes of it
- Residency required in El Salvador
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Bilingual Medical Receptionist
Position type: Full-Time
Work hours: 8:00 AM to 4:30 PM Pacific Daylight Time (30-minute Lunch)
Work days: Monday to Friday
Salary: $6 - $8 per hour, depending on experience
Workplace: Remote
Preferred Candidate Location: LATAM
Our client is seeking a highly organized and patient-focused Bilingual Medical Receptionist to support patient communication, scheduling, and front desk operations for a busy healthcare practice. This role is critical in ensuring patients receive timely communication, appointments are managed efficiently, and administrative workflows run smoothly.
As the primary point of contact, you will handle inbound and outbound calls, appointment scheduling, and patient follow-ups, helping patients stay informed, prepared, and engaged throughout their care journey . A major focus of this role is reducing no-shows through proactive communication, including reminders, confirmations, and follow-ups.
In addition to patient interaction, you will support key administrative functions such as referrals, insurance verification, authorizations, and document management . Attention to detail is essential, especially when handling patient records and insurance-related processes.
You will communicate regularly with patients via phone, text, and email , providing clear and professional guidance in both English and Spanish. This role is ideal for someone who thrives in a fast-paced, high-call-volume environment and is confident in managing multiple responsibilities while maintaining a high level of professionalism and empathy.
Scope of Work / Responsibilities
Patient Communication
Answer inbound calls and manage phone reception
Call, text, and email patients for appointment reminders and updates
Respond to inquiries regarding insurance, copays, and appointments
Provide pre-appointment instructions (e.g., medication reminders)
Scheduling & Coordination
Schedule, reschedule, and confirm appointments
Manage new patient referrals and bookings
Handle voicemail follow-ups and return calls
Maintain organized scheduling workflows to reduce no-shows
Insurance & Documentation
Process insurance e-fax referrals
Requirements
- ·Required Skills and Experience
- ·Strong phone etiquette and professional communication skills
- ·Solid understanding of medical terminology (ophthalmology preferred)
- ·High attention to detail, especially for insurance and documentation tasks
- ·Ability to multitask in a fast-paced, high-volume environment
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 39m ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $160k per year · You'll be taken to the employer's careers page.