Winning Assistants
Bilingual Patient Care Coordinator
Remote role where the employee must remain based in a particular country.
Mexico only
From the listing details: Source listing states candidate location: "Mexico, Remote"
Employer listed it 3 weeks ago · Added 3 weeks ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
This listing wasn't found on its job board during the last check. It may have just closed, check the original posting before spending time on an application.
Salary
$6 to $7 per hour
Location
Mexico only
Timezone
Not stated
Contract
Part-time
Experience
Mid
Category
Healthcare
Stated by the employer in the job description
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
Working hours: Tuesday - 09:00 AM to 03:00 PM
- Where you can work from
- Location eligibility not confirmed
- Contract
Position type: Part-Time
- Experience asked for
- Not mentioned in the advert
- Pay
Salary rate: $6-$7/hour
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Mexico. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Mexico, Remote"
What Nomaders makes of it
- Residency required in Mexico
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “At least 1 year of healthcare administrative or any similar role experience.”
- “Direct experience with ModMed EMR is required.”
Written as a nice-to-have
- “Experience in plastic surgery, reconstructive surgery, aesthetics, dermatology, or a related specialty is highly preferred.”
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Job Title: - Bilingual Patient Care Coordinator
Position type: Part-Time
Working hours: Tuesday - 09:00 AM to 03:00 PM
Wednesday 09:45 AM - 06:45 PM
Thursday- 09:00 AM to 03:00 PM Central Daylight Time
Salary rate: $6-$7/hour
Key Responsibilities:
Manage insurance prior authorizations from submission through approval, including tracking, follow-ups, and complex reconstructive cases.
Verify insurance eligibility, out-of-network benefits, procedure codes, and coverage requirements to ensure accurate patient and billing workflows.
Manage appointment scheduling, patient records, and administrative tasks within ModMed EMR, ensuring accurate documentation and timely follow-ups.
Provide virtual clinical documentation support during patient visits, assisting the physician in real time by entering relevant patient information, clinical notes, and visit details directly into ModMed.
Handle incoming and rollover calls, patient inquiries, insurance-related concerns, and appointment requests in both English and Spanish.
Provide backup virtual receptionist and front-office support, including appointment coordination, patient communication, and appropriate routing of post-procedure concerns.
Educate patients about available aesthetic treatments, skincare products, HydraFacial, Fem Power, wellness services, and other practice offerings.
Support patient engagement, lead conversion, and appointment bookings by identifying appropriate opportunities to promote services while maintaining a patient-centered approach.
Collaborate with physicians, clinical staff, and administrative teams to ensure accurate documentation, efficient workflows, and continuity of patient care.
Requirements
At least 1 year of healthcare administrative or any similar role experience.
Fluent in English and Spanish, including the ability to communicate medical information and terminology effectively.
Direct experience with ModMed EMR is required.
Strong experience with insurance prior authorizations, authorization tracking, and follow-up.
Experience verifying insurance benefits, out-of-network coverage, and procedure codes.
Strong problem-solving skills, particularly when addressing insurance, scheduling, and patient concerns.
Experience in plastic surgery, reconstructive surgery, aesthetics, dermatology, or a related specialty is highly preferred.
Requirements
- ·At least 1 year of healthcare administrative or any similar role experience.
- ·Fluent in English and Spanish, including the ability to communicate medical information and terminology effectively.
- ·Direct experience with ModMed EMR is required.
- ·Strong experience with insurance prior authorizations, authorization tracking, and follow-up.
- ·Experience verifying insurance benefits, out-of-network coverage, and procedure codes.
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 22d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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