Winning Assistants
Medical Virtual Assistant - Nutrition & Wellness
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 4 days ago · Found 1h ago
First listed 4 days ago and still open.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Part-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $90k–$160k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
What Nomaders makes of it
- Residency required in Philippines
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Medical Virtual Assistant — Nutrition & Wellness Position Type: Part-Time Work Hours: 2:00 PM – 6:00 PM Eastern Time Work Days: Monday, Tuesday, Thursday, Friday, and Saturday Off Days: Wednesday and Sunday Salary: $5–$6 per hour, depending on experience Job Code: XT - NWC Workplace: Remote Preferred Candidate Location: Philippines
About the Client & Role
Our client is a nutrition and wellness center that provides personalized, evidence-based nutrition counseling and wellness support. They are looking for a welcoming, detail-oriented, and healthcare-experienced Medical Virtual Assistant — Nutrition & Wellness to manage patient communication, lead follow-up, appointment scheduling, EMR onboarding, insurance verification, claims follow-up, and general administrative tasks.
This role is ideal for someone with healthcare administrative experience, strong phone communication skills, and the ability to professionally engage prospective patients and encourage them to schedule appointments. The right candidate should be organized, comfortable using EMR systems, and able to support insurance, claims follow-up, and basic payroll tracking with accuracy.
Scope of Work / Responsibilities
Patient Calls & Lead Follow-Up
Manage inbound patient calls, website inquiries, and leads from Facebook and Instagram advertisements.
Follow up with prospective patients, nurture leads, and encourage them to schedule appointments.
Handle inbound and outbound patient communication professionally as a virtual receptionist and customer service representative.
Patient Scheduling & EMR Onboarding
Schedule appointments and send confirmations and reminders to help prevent no-shows.
Onboard new patients into Calyx Health EMR.
Collect patient forms and submit insurance information.
Insurance, Billing & Claims Follow-Up Support
Verify insurance coverage and document insurance information accurately.
Track claims and follow up on outstanding or rejected insurance claims.
Contact insurance companies to inquire about denial reasons and claim status.
Gather next steps for claim resolution and coordinate updates with the appropriate team.
Help maintain accurate insurance, billing, and claims records.
Payroll Tracking & Administrative Support
Track each dietitian’s billable units to help calculate compensation using Google Sheets or a similar spreadsheet tool.
Tools You’ll Use
Calyx Health EMR
Google Sheets or similar spreadsheet tools
Requirements
- ·Experience Requirements
- ·Patient Communication & Call Handling Experience: Required. Candidates must be comfortable managing inbound and outbound patient calls and communicating professionally by phone.
- ·Lead Follow-Up & Appointment Conversion Experience : Required. Candidates must be comfortable following up with website and marketing leads, nurturing prospective patients, and encouraging them to book appointments.
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $160k per year · You'll be taken to the employer's careers page.