VirtuHire
Sales & Customer Service Agent | Fully Remote - UK hours
Remote role where the employee must remain based in a particular country.
South Africa only
Employer listed it 10 months ago · Added yesterday
Been open since 10 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
South Africa only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $90k–$145k a year, a typical range taken from 290 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in South Africa. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "South Africa"
What Nomaders makes of it
- Residency required in South Africa
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Our client in the UK is looking for a Sales & Customer Service Agent to support their business growth while delivering exceptional service to new and existing clients. This role blends inbound customer support with outbound sales and business development, ensuring clients receive fast, accurate, and professional assistance throughout their engagement with the company.
You will be the first point of contact for enquiries, manage client relationships, qualify leads, and support the sales pipeline. The ideal candidate understands how to speak to customers in the construction, property, and surveying sectors and is confident in both service and sales interactions.
Key Responsibilities
Customer Service & Client Support
Respond promptly to inbound enquiries from property owners, developers, contractors, and homeowners.
Assist clients in understanding which service best fits their needs.
Maintain a high level of professionalism and client satisfaction at all times.
Sales & Business Development
Qualify inbound leads and convert them into booked surveys or consultations.
Proactively follow up with prospects via phone, email, and WhatsApp.
Support outbound outreach campaigns as needed (targeting developers, contractors, architects, estate agents, etc.).
Build and maintain strong long-term client relationships to drive repeat business and referrals.
Operational Support
Update and manage CRM entries, leads, and pipeline stages.
Coordinate with surveyors and the operations team to schedule appointments.
Track sales metrics, conversion rates, and client engagement.
Requirements
Proven experience in sales, customer service, or client-facing roles , ideally in property, construction, surveying, real estate, or related sectors.
Strong communication and interpersonal skills with a professional, confident phone manner.
Ability to quickly understand client needs and recommend the right service.
Self-motivated, target-driven, and comfortable working independently.
Strong organizational skills and the ability to manage multiple enquiries at once.
Tech-savvy and comfortable using CRM tools.
Must be available to work UK hours .
Requirements
- ·Proven experience in sales, customer service, or client-facing roles , ideally in property, construction, surveying, real estate, or related sectors.
- ·Strong communication and interpersonal skills with a professional, confident phone manner.
- ·Ability to quickly understand client needs and recommend the right service.
- ·Self-motivated, target-driven, and comfortable working independently.
- ·Strong organizational skills and the ability to manage multiple enquiries at once.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at VirtuHire, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $145k per year · You'll be taken to the employer's careers page.