SupportYourApp

(fluent English & German) Data Entry Specialist, Banking (remotely)

Work from homeNew this week

Remote role where the employee must remain based in a particular country.

Latvia only

Employer listed it 2 days ago · Added yesterday

First listed 2 days ago.

Salary

Not stated

Location

Latvia only

Timezone

Not stated

Contract

Experience

Mid

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Latvia. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Riga, Latvia, Riga, Latvia, Riga, Riga, Latvia, Remote"

What Nomaders makes of it

Residency required in Latvia
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Deliver outstanding customer support via emails;

Build strong and lasting customer relationships;

Resolve customer issues quickly and efficiently, ensuring high-quality solutions;

Keep up with evolving tools and technology;

Escalate complex issues to the appropriate team for resolution;

Review and process incoming Seizure-related documents;

Apply the latest and greatest customer happiness practices;

Maintain a deep understanding of client solutions and meet KPIs;

Communicate with developers and cross-functional specialists

What you need to succeed in this role:

German (B1 or higher) and English (C1 or higher), both spoken and written;

6–12 months of experience in customer support;

High level of discretion and data protection awareness;

Strong analytical thinking, research, and problem-solving skills;

Tech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environments

Fast and accurate typing skills with confident multi-platform usage

Proven customer service communication skills, including:

Objection handling

Structured and benefit-oriented dialogue

Empathy and clear, professional articulation

Requirements

·Tech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environments
·Fast and accurate typing skills with confident multi-platform usage
·Proven customer service communication skills, including:
·Objection handling
·Structured and benefit-oriented dialogue

Benefits

·Empathy and clear, professional articulation
·Ability to consistently apply these communication skills across all customer interaction channels
·Positive, proactive, and responsible attitude
·Personal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload)
·Benefits and Perks:

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at SupportYourApp, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 2d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.