Pavago
Account Manager - Customer Retention & Upselling | Remote
Remote role where the employee must remain based in a particular country.
Brazil only
Employer listed it 3 weeks ago · Found 1h ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Brazil only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $110k–$225k a year, a typical range taken from 588 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Brazil. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Brazil, Remote"
What Nomaders makes of it
- Residency required in Brazil
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Account Manager – Customer Retention & Upselling | Remote
Position Type: Full-Time, Remote Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring an Account Manager to manage existing customer relationships, improve retention, and drive expansion revenue.
You’ll own a portfolio of customers, build strong stakeholder relationships, identify renewal risks, and uncover upsell and cross-sell opportunities based on customer needs.
What You’ll Do
Manage a portfolio of existing customer accounts
Conduct regular account reviews and customer check-ins
Build relationships with key stakeholders
Identify renewal risks and proactively resolve concerns
Identify upsell and cross-sell opportunities
Recommend additional products or services based on customer needs
Coordinate internally to resolve customer issues
Maintain accurate account notes, opportunities, and forecasts in the CRM
Achieve retention and expansion revenue targets
Requirements
2+ years of account management, customer success, or sales experience
Strong customer relationship-building skills
Commercial mindset with experience identifying expansion opportunities
Strong communication and problem-solving ability
Experience working with CRM systems
Comfortable managing multiple customer accounts simultaneously
Results-driven and comfortable working against retention and revenue KPIs
What Success Looks Like
Requirements
- ·2+ years of account management, customer success, or sales experience
- ·Strong customer relationship-building skills
- ·Commercial mindset with experience identifying expansion opportunities
- ·Strong communication and problem-solving ability
- ·Experience working with CRM systems
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Pavago, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Free to apply, no account needed.
Typically $110k to $225k per year · You'll be taken to the employer's careers page.