NeoWork
More roles at NeoWorkMedical Virtual Assistant
Remote role where the employee must remain based in a particular country.
Jamaica only
From the employer's advert: business hours • Based in Jamaica, with a reliable home office setup and stable internet connection Nice to Have • Experience with insurance verification or prior authorizations • Experience with systems such as Advan…
Employer listed it 5 days ago · Added 4 days ago
First listed 5 days ago and still open.
Salary
Not stated
Location
Jamaica only
Timezone
Not stated
Contract
Full-time
Experience
Entry
Category
Operations
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
business hours
- Where you can work from
Based in Jamaica, with a reliable home office setup and stable internet connection Nice to Have
- Contract
- Not mentioned in the advert
- Experience asked for
1+ year of experience in a medical office, healthcare call center, or patient services role
- Pay
In addition to the base salary, performance-based incentives are provided.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Jamaica. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Jamaica, Remote"
- Job description states: "Based in Jamaica"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
NeoWork is hiring Medical Virtual Assistants to support U.S. healthcare practices with front-office and administrative work. You will help patients get scheduled, verified, and supported, so providers can focus on care. NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support. Key Responsibilities • Answer and place patient calls for scheduling, reminders, and general inquiries • Verify insurance eligibility and benefits and support pre-authorization requests • Process patient intake forms and update records in the EHR • Coordinate referrals, follow-ups, and communication with providers • Route clinical or billing questions to the right staff • Handle all patient information in a HIPAA-compliant manner
Requirements
• 1+ year of experience in a medical office, healthcare call center, or patient services role • Excellent spoken and written English with a calm, professional phone manner • Familiarity with medical terminology • Experience using EHR or practice management systems • Strong organization and multitasking skills • Availability to work U.S. business hours • Based in Jamaica, with a reliable home office setup and stable internet connection Nice to Have • Experience with insurance verification or prior authorizations • Experience with systems such as AdvancedMD, athenahealth, or eClinicalWorks
Benefits
• We offer health insurance for contractors • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • This is a 100% home-based position • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at NeoWork, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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