Hunt St
More roles at Hunt StIT Service Desk & Remote Systems Administrator (024-1429)
Remote role where the employee must remain based in a particular country.
Philippines only
From the employer's advert: Looking for Philippines-based candidates
Employer listed it 7 days ago · Added 6 days ago
First listed 7 days ago and still open.
Salary
Not stated
Location
Philippines only
Timezone
APAC
Contract
Full-time
Experience
Mid
Category
Operations
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
Work Schedule: This role is expected to align with the AU business hours (approx.
- Where you can work from
All of our roles are 100% remote so you'll be able to work from home.
- Contract
Engagement type: Independent Contractor Agreement
- Experience asked for
- Not mentioned in the advert
- Pay
Compensation range: $1,800 AUD - $2,200 AUD / Monthly
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
- Job description states: "Philippines-based"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Looking for Philippines-based candidates
Job Role: IT Service Desk & Remote Systems Administrator
Compensation range: $1,800 AUD - $2,200 AUD / Monthly
Engagement type: Independent Contractor Agreement
Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.
Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.
Who The Client Is: The role operates within the Group IT function, supports employees and business units across multiple branches, and has no direct reports. It works with branch staff, business application owners, vendors, suppliers and service providers. Occasional onsite support may be required as directed by the Head of Group IT.
Role Overview: The IT Service Desk & Remote Systems Administrator provides Level 1–3 technical support, remote systems administration and business application support across the organisation’s geographically distributed operations. The role supports corporate infrastructure, Microsoft cloud services, dealership management systems, enterprise applications and industry-specific software used in agricultural machinery sales, parts, servicing and workshop operations.
Working closely with the Head of Group IT, internal stakeholders and external providers, the position ensures employees have reliable access to systems required for daily operations. The role combines technical troubleshooting, proactive administration, application support, vendor coordination and continuous improvement, with an emphasis on remote service delivery, operational efficiency and customer service.
Key Responsibilities:
IT Service Desk & Remote Support
Provide Level 1–3 remote technical support for users across all branches.
Log, prioritise, investigate, resolve and document incidents and service requests in the IT service management platform.
Troubleshoot workstations, mobile devices, printers, conferencing systems, connectivity, software and user access.
Escalate complex issues to vendors or specialist teams and communicate progress clearly to affected users.
Provide practical user guidance and training and minimise disruption to business operations.
Systems & Infrastructure Administration
Administer and support Windows Server, Active Directory, Group Policy, DNS, Microsoft Entra ID, Microsoft 365, SharePoint and Azure services.
Manage accounts, permissions, device configuration, patching, system updates and performance monitoring.
Support endpoint deployment and management, network equipment, firewalls, switches, routers and branch connectivity.
Assist with infrastructure changes, equipment lifecycle management and maintenance of accurate asset records.
Industry-Specific Business Application Support
Support dealership management and enterprise applications used in machinery sales, parts inventory, workshop servicing, warranty administration and customer management.
Investigate application errors, authentication and access issues, data synchronisation failures and integrations between systems.
Requirements
- ·Required Skills and Qualifications:
- ·Core Competencies & Role Requirements
- ·Minimum three years in IT support or systems administration
- ·Microsoft 365, Windows Server, Active Directory and Entra ID
- ·Remote troubleshooting, networking and endpoint support
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Hunt St, mentioning your remote working experience and working hours (APAC).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 7d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Pay not stated · You'll be taken to the employer's careers page.