HireHawk
Demand Writer Support Specialist (Remote) |
Remote role where the employee must remain based in a particular country.
Colombia only
Employer listed it 3 weeks ago · Added yesterday
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Colombia only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $90k–$145k a year, a typical range taken from 290 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Colombia. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Bogotá, Colombia"
What Nomaders makes of it
- Residency required in Colombia
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
All candidates from LATAM are welcome to apply!!!
Location: Remote / Virtual
Job Type: Full-Time
Salary Range: $1,200–$1,300 USD/month
About Us HireHawk builds high-performing remote teams for U.S. and Canadian companies, connecting skilled professionals worldwide with meaningful, long-term work. We’re outcomes-first, detail-obsessed, and we hire people who take ownership—because our clients’ cases and timelines depend on it.
About the Role As a Demand Writer Support Specialist, you’ll help drive a busy personal injury demand pipeline by reviewing medical records and bills, organizing exhibits, and preparing demand packages that are attorney-facing and submission-ready. This role is built for someone who knows PI demand best practices without hand-holding, and still maintain precision under pressure. You’ll operate inside a case management system (Filevine preferred) and collaborate within a structured workflow while owning your daily output. Expect a high-volume backlog and clear quality standards, your work will directly impact case momentum and outcomes.
Responsibilities
Independently review medical records, bills, and supporting documentation to ensure demand-ready accuracy
Verify billing and treatment timelines (dates, providers, gaps) and flag documentation issues before package assembly
Build and organize complete demand packages with properly labeled supporting exhibits
Identify missing records, bills, liens, or key documents and clearly communicate what’s needed to close the file
Navigate disorganized or incomplete case files to locate relevant documents quickly and confidently
Maintain consistent exhibit preparation and documentation standards suitable for attorney review
Support demand submission workflows using demand preparation software (EvenUp or similar)
Manage multiple active demands at once while meeting volume and deadline expectations
Track and update demand tasks and statuses inside the case management system to keep workflows moving
Contribute to process improvements that reduce rework and increase quality at scale
Requirements
Must-Have:
Plaintiff personal injury experience (hands-on, not academic)
Direct experience drafting PI demand letters/packages (not only assisting an attorney)
Strong independent medical record and bill review skills (able to spot gaps, inconsistencies, and missing items)
Experience preparing demand packages from record intake through final assembly
Experience working in a case management system (Filevine strongly preferred)
Requirements
- ·Plaintiff personal injury experience (hands-on, not academic)
- ·Direct experience drafting PI demand letters/packages (not only assisting an attorney)
- ·Strong independent medical record and bill review skills (able to spot gaps, inconsistencies, and missing items)
- ·Experience preparing demand packages from record intake through final assembly
- ·Experience working in a case management system (Filevine strongly preferred)
Benefits
- ·Access to a $200k+ perk marketplace with instant discounts on 150+ services
- ·Access up to 50% of approved earnings before payday (no credit checks or fees)
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at HireHawk, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $145k per year · You'll be taken to the employer's careers page.