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Workers' Compensation Case Manager (Remote) | LATAM

Work from home

Remote role where the employee must remain based in a particular country.

Listed for Colombia

From the listing details: Source listing states candidate location: "Colombia, Remote"

Employer listed it 6 days ago · Added 4 days ago

First listed 6 days ago and still open.

Salary

$1,800 to $2,000 per month

Location

Listed for Colombia

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Other

Stated by the employer in the job description

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Schedule: Monday-Friday 8:00/9:00 AM–5:00/6:00 PM PST
Where you can work from
Location eligibility not confirmed
Contract
Employment Type: Full-Time Contractor
Experience asked for
Not mentioned in the advert
Pay
Compensation: USD $1,800 - $2,000 / month

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Colombia. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Colombia, Remote"

What Nomaders makes of it

  • Residency required in Colombia
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

  • “Direct experience independently managing California workers' compensation cases is strongly preferred.”

Questions worth asking: Nomaders interpretation

  • The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Employment Type: Full-Time Contractor

Workplace: Remote

Compensation: USD $1,800 - $2,000 / month

Schedule: Monday-Friday 8:00/9:00 AM–5:00/6:00 PM PST

About Us

HireHawk connects skilled professionals with meaningful remote opportunities at U.S. and Canadian companies. We build teams across Latin America, the Philippines, South Africa, Europe, and beyond because we believe great talent should not be limited by geography.

About the Role

You will manage claims, client communication, and medical treatment coordination for a law firm's California Workers' Compensation practice. The firm needs experienced case management support beyond administrative filings, with an existing administrative team already handling filings and back-office tasks. You will own routine case management issues independently, keep outstanding matters moving, and recognize when legal questions or complex problems require attorney attention. Your work will help injured workers understand their next steps, stay engaged in treatment, and avoid preventable case delays.

Responsibilities

Keep California workers' compensation cases progressing through independent day-to-day management, timely follow-ups, and clear next steps.

Give injured workers regular case updates in English and Spanish, answer routine questions, and provide empathetic but persistent follow-up on treatment participation.

Keep medical care on track by coordinating appointments, treatment plans, referrals, and follow-ups with healthcare providers.

Identify and address treatment delays by monitoring authorization requests, utilization reviews, and outstanding responses, escalating unresolved barriers to attorneys.

Move outstanding claim matters toward resolution through consistent communication with insurance adjusters, claims administrators, medical providers, and attorneys.

Prepare, review, and organize claim forms, medical reports, and supporting records so case documentation is complete and accessible.

Keep deadlines, hearings, and required filings visible and on track in accordance with California workers' compensation procedures.

Help attorneys prepare cases by gathering documentation, identifying missing records or unresolved issues, and coordinating necessary follow-ups.

Maintain accurate case information in the firm's cloud-based system, including communications, treatment status, deadlines, and outstanding actions.

Coordinate with the administrative support team on filings and back-office work while retaining ownership of client communication and case progression.

Requirements

Must-Have:

Prior hands-on U.S. personal injury case management experience, with responsibilities beyond administrative filings.

Workers' compensation case management experience and practical knowledge of California claims procedures, insurance claims administration, and Workers' Compensation Appeals Board (WCAB) processes.

Understanding of medical treatment coordination, authorization requests, utilization review, and claims follow-up.

Requirements

  • ·Prior hands-on U.S. personal injury case management experience, with responsibilities beyond administrative filings.
  • ·Workers' compensation case management experience and practical knowledge of California claims procedures, insurance claims administration, and Workers' Compensation Appeals Board (WCAB) processes.
  • ·Understanding of medical treatment coordination, authorization requests, utilization review, and claims follow-up.
  • ·Strong communication skills in English, including the ability to explain case updates clearly and communicate empathetically with injured workers.
  • ·Availability to work during Pacific Time business hours.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at HireHawk, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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