HireHawk
Intake Specialist (Bilingual English/Spanish) | LATAM
Remote work allowed only within certain countries or regions.
Employer listed it 6 weeks ago · Added yesterday
Been open since 6 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but the listing limits candidates to Managua, Nicaragua.
What the employer says
- Source listing states candidate location: "Managua, Nicaragua"
What Nomaders makes of it
- Nomaders could not match this to a wider region
- Check the original posting
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Intake Specialist
Job Type: Long-term, full-time contractor
Workplace: Remote
At HireHawk , we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. We’re looking for a detail-oriented and empathetic Intake Specialist to be the first point of contact for prospective clients. In this role, you’ll handle inbound inquiries, gather key information, and ensure a smooth and professional intake process. You'll play a critical role in shaping the client’s first impression of our company. Handle inbound calls, emails, and/or chat from prospective clients
Conduct initial intake interviews and gather relevant information
Accurately document client details in CRM or internal systems
Assess inquiries and route cases to the appropriate team
Follow up with leads to ensure completion of intake process
Maintain a high level of professionalism and empathy in all interactions
Meet response time and conversion KPIs
Requirements
Minimum of 2 years of professional experience as an Intake Specialist .
Fluent verbal and written communication skills in both English and Spanish.
Working knowledge of personal injury legal terminology and standard intake procedures.
Proficiency with CRM or legal case management softwares
Strong organizational skills with high attention to detail in documentation and client information management.
Ability to manage multiple client inquiries simultaneously in a high-volume, fast-paced environment.
Reliable high-speed internet and availability to work consistently during US Time Zones.
High school diploma or equivalent required.
Strong commitment to confidentiality and adherence to legal and ethical professional standards.
Demonstrated empathy and professionalism when supporting potential personal injury clients during initial intake conversations.
Benefits
Access to a $200K+ perk marketplace with discounts on 150+ global services.
Option to withdraw up to 50% of approved earnings before payday.
Requirements
- ·Minimum of 2 years of professional experience as an Intake Specialist .
- ·Fluent verbal and written communication skills in both English and Spanish.
- ·Working knowledge of personal injury legal terminology and standard intake procedures.
- ·Proficiency with CRM or legal case management softwares
- ·Strong organizational skills with high attention to detail in documentation and client information management.
Benefits
- ·Access to a $200K+ perk marketplace with discounts on 150+ global services.
- ·Option to withdraw up to 50% of approved earnings before payday.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at HireHawk, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $155k per year · You'll be taken to the employer's careers page.