HireHawk
Patient Sales & Lead Conversion Specialist (Remote) | Philippines
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 13 days ago · Added yesterday
First listed 13 days ago and still open.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $170k–$280k a year, a typical range taken from 342 lead-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines"
- Job description states: "work from anywhere"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Us
HireHawk connects skilled professionals with high-quality remote career opportunities at U.S. and Canadian companies, with team members working across the Philippines, Latin America, South Africa, Europe, and beyond. We believe great people should be able to do meaningful work from anywhere, with clear expectations, strong support, and an outcomes-first culture.
For this opportunity, you will support a high-touch Beverly Hills cosmetic surgery practice where patient experience begins from the very first inquiry.
About the Role
You will own a critical part of the inbound patient journey: responding quickly to new inquiries, building trust, booking consultations, and staying meaningfully engaged with prospective patients who are not ready to move forward immediately. The practice receives approximately 15–20 new leads per day, primarily through organic social content and Meta, so speed and consistent follow-up directly affect patient conversion.
After-hours and weekend responsiveness is especially important so prospective patients are not left waiting overnight or through the weekend.
Responsibilities
Own the inbound patient lead pipeline and respond to new inquiries with a strong sense of urgency across phone, text, and email.
Turn qualified interest into booked consultations by building trust, answering appropriate questions, and confidently guiding prospects toward the next step.
Follow up consistently with prospects who do not book immediately, using useful and personalized communication rather than repetitive booking requests.
Build longer-term nurture relationships with prospective patients who are interested but need more time before scheduling.
Maintain a polished, reassuring phone presence when speaking with affluent and high-expectation prospective patients.
Qualify incoming leads and identify where each prospective patient is in their decision-making process.
Keep every patient interaction, follow-up, status change, and next step accurately documented in the practice CRM.
Provide after-hours and weekend lead coverage so new inquiries receive a fast response even when the core practice team is unavailable.
Support prospective patients after their consultation when needed as they consider moving forward with surgery.
Requirements
Must-Have:
2–4+ years of experience in inbound sales, patient coordination, appointment setting, lead conversion, medical or aesthetic sales, or another high-touch consumer sales environment.
Excellent spoken and written English with a polished, professional communication style.
Strong phone confidence and experience making and receiving customer- or patient-facing calls.
Proven ability to convert inbound interest into appointments or consultations through timely, persistent follow-up.
Experience managing leads across phone, email, and SMS while keeping accurate CRM records.
High emotional intelligence with the ability to establish trust quickly and communicate confidently without sounding pushy.
Requirements
- ·2–4+ years of experience in inbound sales, patient coordination, appointment setting, lead conversion, medical or aesthetic sales, or another high-touch consumer sales environment.
- ·Excellent spoken and written English with a polished, professional communication style.
- ·Strong phone confidence and experience making and receiving customer- or patient-facing calls.
- ·Proven ability to convert inbound interest into appointments or consultations through timely, persistent follow-up.
- ·Experience managing leads across phone, email, and SMS while keeping accurate CRM records.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at HireHawk, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Free to apply, no account needed.
Typically $170k to $280k per year · You'll be taken to the employer's careers page.