Hireframe

Support Associate

Work from home

Remote role where the employee must remain based in a particular country.

Philippines only

Employer listed it 6 months ago · Found 2h ago

Been open since 6 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

Philippines only

Timezone

Not stated

Contract

Full-time

Experience

Mid

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Philippines, Remote"
Job description states: "located in the United States"

What Nomaders makes of it

Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

We are seeking a partner to manage junior-level, process-driven operational tasks currently performed by Talent Assistants and Coordinators. You will serve as the operational engine handling brand outreach, deal tracking, scheduling, research, and contract support.

This role is ideal for someone who thrives in a fast-paced, high-volume environment, takes pride in flawless execution, and stays calm under pressure. You will be embedded in pod workflows, working primarily with a senior pod manager who will provide direction and training.

A. Outreach & Deal Support

Send outbound brand outreach (target: ~10–15/day per operator)

Conduct follow-ups (2–3x) with brands who have not responded

Maintain brand and talent pipelines daily (Affinity, CreatorIQ, internal)

Support deal operations (tracking campaigns, deliverables, brand spend)

Assist with invoicing processes

Respond to inbound RFPs and brand inquiries

Support contract workflows (redlining, version tracking, storage)

B. Scheduling & Administrative Support

Manage scheduling for creators, brand calls, and internal pod meetings

Book and coordinate travel

Manage inboxes (filtering, templated replies, follow-ups)

Order milestone gifts and maintain gifting workflows

Support content calendar maintenance (upload scheduling, reminders)

C. Research & Data Operations

Build brand outreach lists and vertical-specific targeting data

Pull social media and content performance analytics

Update CRM tools (Affinity, CreatorIQ)

Update internal rosters, creator profiles, and deal tracking sheets

Support talent scouting (basic research, deck prep)

D. General Back-Office Support

Attend internal meetings to take notes and provide summaries

Requirements

·Experience in outreach, lead generation, or client support
·Ability to manage high-volume outreach and follow-ups
·Familiarity with CRM tools (e.g., Affinity, CreatorIQ) and pipeline management
·Experience supporting campaigns, invoicing, and contract workflows
·Strong organizational and scheduling skills (calendar, inbox, travel)

Benefits

·Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
·Permanent remote work flexibility
·Health Maintenance Organization (HMO) coverage
·Annual performance bonuses
·Dedicated coaches offer an extra channel of support and skill-building

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Hireframe, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 3h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.