Hire Overseas
Intake Specialist and Receptionist (Healthcare) (BBS783)
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 6 weeks ago · Added today
Been open since 6 weeks ago, still checked daily, but it has been live a while.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Other
This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 407 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines"
What Nomaders makes of it
- Residency required in Philippines
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We're looking for a Intake Specialist and Receptionist (Healthcare) to support a growing home care agency by handling phone-based client and caregiver communications with professionalism, warmth, and efficiency. You will be the first point of contact for inbound inquiries, coordinate scheduling and care-related communications, and work within the agency's EMR system to maintain accurate records.
This is a phone-facing role. A confident, clear, and professional phone presence is the most critical requirement. EMR or healthcare system experience is required as well. Beyond that, the team is ready to train the right person on the rest. If you are a strong communicator, organized, and comfortable in a healthcare environment, this role is a strong fit.
Why You'll Want to Join
You will be paid in USD (bi-monthly: every 15th and 30th)
Paid Time Off in accordance with company policy
Observance of Holidays per company guidelines
100% remote setup so you can work wherever you're most productive
This role requires availability during US business hours
Work inside a well-established home care agency that has been serving clients since 2005
Stable, full-time role with a supportive team and clear onboarding and training provided
What You'll Work On
Phone-Based Client and Caregiver Communication
Handle inbound and outbound calls from clients, caregivers, and family members with professionalism and care
Respond to inquiries, requests, and concerns in a timely and empathetic manner
Maintain a warm, professional, and reassuring tone across every interaction
Escalate complex or sensitive situations to the appropriate team member promptly
Scheduling and Coordination Support
Assist with scheduling coordination between clients and caregivers as needed
Communicate schedule updates, changes, and confirmations clearly to all relevant parties
Follow up on open items and ensure nothing falls through the cracks
EMR and Record Management
Enter, update, and maintain accurate client and caregiver records in the EMR system
Ensure all documentation is complete, current, and compliant with internal standards
Navigate the EMR system efficiently to retrieve information and support real-time phone interactions
Requirements
- ·Confident, clear, and professional phone presence — this is the most critical requirement for this role
- ·Experience working with an EMR system or healthcare management software in a professional capacity
- ·Prior experience in healthcare, home care, medical administration, or a similar environment
- ·Strong written and verbal English communication skills
- ·Highly organized with strong attention to detail and consistent follow-through
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Hire Overseas, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 13h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open other roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k–$155k · You'll be taken to the employer's careers page.