GoGlobal
Senior Account Manager - USA
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 2 months ago · Added today
Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $150k–$235k a year, a typical range taken from 410 senior-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States, Remote"
- Job description states: "US-based"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
As a Senior Account Manager – USA , you will be responsible for managing and growing a portfolio of strategic multinational clients across both Business Corporate Services (BCS) and Employer of Record (EOR) solutions. You will serve as a trusted advisor to senior client stakeholders, ensuring exceptional client experience while driving retention, renewals, commercial growth, and long-term partnerships.
In addition to managing complex global accounts, you will proactively identify opportunities to expand GoGlobal's service offerings, collaborate with cross-functional teams, and support business development initiatives. This is a highly client-facing role requiring strong commercial acumen, consultative relationship management, and expertise in global workforce and corporate services.
Key Responsibilities
Client Relationship & Account Growth
Serve as the primary account owner for a portfolio of strategic US-based multinational clients across both BCS and EOR services.
Develop trusted relationships with executive and senior client stakeholders by providing consultative guidance on global expansion, entity management, employment solutions, and compliance.
Drive client retention, contract renewals, upselling, cross-selling, and gross margin optimization.
Lead Quarterly Business Reviews (QBRs) to identify business needs, growth opportunities, and strategic initiatives.
Maintain a deep understanding of each client's business model, operating structure, countries in scope, future expansion plans, and organizational priorities.
Commercial Ownership
Own commercial performance across assigned accounts, including revenue growth, pricing discussions, contract amendments, and scope expansion.
Identify opportunities to introduce additional GoGlobal solutions across existing client portfolios.
Support business development initiatives by participating in client meetings, networking events, and go-to-market activities alongside Sales teams.
Work collaboratively with Sales to ensure smooth client handovers and continued account growth after implementation.
Operational Excellence & Governance
Maintain accurate account information within CRM systems, including services in scope, renewals, onboarding status, commercial opportunities, and account plans.
Act as the senior escalation point for complex operational or commercial issues involving multinational clients.
Balance client advocacy with GoGlobal's commercial objectives, operational capabilities, and compliance requirements.
Ensure proactive risk identification and timely resolution of client issues.
Cross-Functional & Global Collaboration
Partner closely with Operations, Payroll, Accounting, Tax, Legal, Compliance, Finance, and Customer Success teams to deliver seamless client experiences.
Provide strategic guidance to internal teams regarding client priorities and business objectives.
Mentor junior Account Managers and contribute to knowledge sharing and continuous improvement initiatives.
Support process improvements that strengthen GoGlobal's client service delivery and commercial success.
Requirements
- ·Experience in Account Management, Customer Success, Client Services, or Business Development within a B2B environment.
- ·Hands-on experience managing both Business Corporate Services (BCS) and Employer of Record (EOR) client portfolios preffered.
- ·Strong understanding of global employment solutions, including EOR, global payroll, accounting, tax, entity management, and corporate compliance services.
- ·Proven experience managing enterprise or multinational client accounts across multiple countries.
- ·Demonstrated success in client retention, renewals, upselling, cross-selling, and commercial account growth.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at GoGlobal, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 15h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Free to apply, no account needed.
Typically $150k to $235k per year · You'll be taken to the employer's careers page.