HR Country Lead - Eastern Europe

Working within the Global People Services (GPS) team, acting as a lead for the our Eastern Europe region (Ukraine, Estonia, Latvia, Lithuania, Serbia, Romania), you’ll be working with shaping strategy and acting as the source of truth for the business and clients in terms of employment legislation, local customs and expectations and performing benchmarking to ensure that GoGlobal's offering walks the balance between being competitive but also may be tailored to suit the budget needs of different clients. You will also act as the regional subject matter expert toward clients for special projects such as M&A deals as well as clients looking for other HR advisory and acting as back-up for the Payroll Manager. Our Country Leads have discretion to take decisions on timing of onboardings, actions to create or improve client satisfaction and determine the performance/development needs of direct reports.

Role & Responsibilities

Meet and greet our clients and work with them for onboarding, offboarding and complex queries, act as the subject matter expert toward clients in terms of M&A/TUPE, payroll as a service matters and other HR advisory services

Serve as an escalation point for our Account Managers/Clients as well as your own team of Local Representatives, guiding and developing them

Keep up-to-date with the latest HR trends and regulatory changes in your region and communicate to the teams as applicable

Provide on the ground support which can include answering employee and client queries through to arrangement and maintenance of local mandatory and supplementary benefits

Familiar with payroll, having worked in a dual role previously is preferred. Act as a backup for the Payroll Manager, stepping in when required to support payroll processing and resolve any issues to ensure client workers are paid accurately and on time

Work closely with Compliance, Regional Payroll Manager and Country Leads team to shape the strategy of the region, including proactively working to ensure processes and practices are suitable for clients, client employees and GoGlobal and recommend changes to our offering to enhance our competitive advantage

Manage the Local Representatives and work together with Regional Payroll Manager for Payroll team to ensure the team have the training and development needed to operate independently, track and evaluate their work and act as a coach and mentor for them

Other Ad Hoc Projects being requested

Requirements

Work experience as an HR Manager with payroll exposure, and a willingness to be involved in payroll processing when needed

In-depth knowledge of labor legislation in Ukraine and one or more of the following Serbia, Romania, Estonia, Latvia, Lithuania

Organizational skills

Great verbal and written communication and negotiation skills

Strong analytical and research skills

Natural curiosity and love of collaboration

Ability to navigate the needs of clients, client employees and internal stakeholders which includes creative problem solving

Ability to grasp and use new technology efficiently and effectively

Experience of managing and developing a team

ABOUT US

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

Business & Corporate Services provided:

Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation