GoGlobal
Account Manager - USA
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 2 weeks ago · Added today
Been open since 2 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $115k–$215k a year, a typical range taken from 592 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Manager, Account Management – US 2026
Position Summary
The Manager, Account Management serves as a primary day-to-day contact for a portfolio of client accounts, supporting client retention, service excellence, and account growth opportunities. This role works closely with Senior Account Managers, Sales, HR, Payroll, Compliance, Finance, and Operations teams to ensure exceptional client experiences and successful delivery of GoGlobal's services across multiple countries.
The ideal candidate is client-focused, commercially aware, highly organized, and capable of managing multiple priorities while building strong relationships with both clients and internal stakeholders.
Key Responsibilities
Client Relationship & Account Support
Support the management of an assigned portfolio of client accounts.
Develop strong working relationships with client contacts and stakeholders.
Assist in maintaining high levels of client satisfaction, retention, and account stability.
Support account reviews and client meetings to identify potential growth opportunities.
Help coordinate Quarterly Business Reviews (QBRs) and prepare relevant account insights and reporting.
Provide guidance to clients regarding GoGlobal services, onboarding processes, and operational procedures.
Escalate complex commercial, compliance, or operational issues to senior stakeholders when required.
Account Management & Service Delivery
Coordinate onboarding activities and support smooth implementation of services across HR, Payroll, Finance, Corporate Governance, and Employer of Record solutions.
Serve as a day-to-day point of contact for client communications, responding to inquiries and coordinating issue resolution.
Maintain an understanding of each client's business structure, services in scope, countries covered, and operational requirements.
Ensure clients have clear visibility of service timelines, deliverables, and responsibilities.
Monitor service delivery performance and follow up on outstanding actions with internal teams.
Assist with contract renewals, pricing discussions, and scope amendments under the guidance of senior team members.
Support invoice reviews to ensure billing accuracy and identify potential out-of-scope service charges.
Flag potential scope creep, commercial risks, or delivery challenges to management.
Commercial & Sales Support
Partner with Sales and Account Management teams to support renewal and growth initiatives.
Requirements
- ·Bachelor's degree in Business, Finance, Human Resources, International Business, or a related field.
- ·3-5 years of experience in Account Management, Client Services, Customer Success, Payroll, HR Services, Professional Services, or Business Process Outsourcing (BPO).
- ·Experience managing client relationships in a professional services environment.
- ·Strong communication, organizational, and stakeholder management skills.
- ·Ability to manage multiple accounts and priorities simultaneously.
Benefits
- ·As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.
- ·Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.
- ·We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.
- ·We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:
- ·A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at GoGlobal, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 15h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Free to apply, no account needed.
Typically $115k to $215k per year · You'll be taken to the employer's careers page.