CXG
Freelance Senior Customer Experience Consultant Trainer (Automotive)
Remote role where the employee must remain based in a particular country.
Germany only
Employer listed it 2 months ago · Found 3h ago
Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Germany only
Timezone
CET ±2
Contract
Full-time
Experience
Senior
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $120k–$170k a year, a typical range taken from 119 senior-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Germany. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Germany, Remote"
What Nomaders makes of it
- Residency required in Germany
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We are looking for Freelance Senior Customer Experience Consultant Trainer (Automotive) to support a global training project for luxury automotive brand.
Who We Are Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
About the Role
We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery.
This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project.
Markets & Languages
Europe: German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland)
Americas: Brazilian Portuguese-speaking trainers (Preferred location: Brazil)
What You Will Be Doing
Deliver in-class and/or remote training sessions
Facilitate interactive workshops with a strong focus on engagement and participation
Engage confidently with client-facing teams and senior stakeholders
Potential involvement in Train-the-Trainer sessions.
Adapt training delivery to local market context while maintaining global standards
Requirements
What We Are Looking For
Senior-level Customer Experience trainer
Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry
Proven experience in training delivery and workshop facilitation
Comfortable engaging managers and senior stakeholders
Ability to deliver interactive training formats, not limited to presentations
Fluent in the local language of the market, plus a good level of English
Project Scope & Timeline Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer.
Requirements
- ·What We Are Looking For
- ·Senior-level Customer Experience trainer
- ·Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry
- ·Proven experience in training delivery and workshop facilitation
- ·Comfortable engaging managers and senior stakeholders
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at CXG, mentioning your remote working experience and working hours (CET ±2).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $120k to $170k per year · You'll be taken to the employer's careers page.