CXG

Operations Coordinator (Fluent Japanese Speaker)

Work from home

Remote role where the employee must remain based in a particular country.

Listed for Japan

From the employer's advert: Fluent in Japanese , excellent communication skills in English as you will be the contact person for the Evaluators.

Employer listed it 6 days ago · Added 4 weeks ago

Been open since 4 weeks ago, still being checked, but it has been live a while.

Salary

Not stated

Location

Listed for Japan

Timezone

APAC

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Japan. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Japan, Remote"

What Nomaders makes of it

Residency required in Japan
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

“At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.”

Questions worth asking: Nomaders interpretation

No pay is stated. Ask for the salary range before investing time in interviews.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

We are growing! We are currently looking to hire an Operations Coordinator to work with us remotely.

Who we are:

Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.

The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.

Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.

What you will be doing:

In this role, you will be responsible for the successful and cost-effective execution of the local projects under the supervision of the Community & Operations Manager. Further, enhancing the local database of Evaluators and retaining the active ones.

Handle the process of Evaluators acquisition for the forecasted missions in operating areas

Ensure proper scheduling and execution of the fieldwork projects as per company standards

Verify that field surveys meet is electronically submitted on time and meet our standards (quantity VS quality)

Conduct surveys screening and validation

Set appropriate pay rate to evaluations while making sure operation margin target is reached

Contribute to the Evaluators Database optimization and make sure data are updated

Maintain healthy relationship with Evaluators.

Make sure the finance team has all their payment details of evaluators to receive their payments on time.

Requirements

What you will bring along:

Diploma in Administration, Business, Management, or relevant field.

At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.

Fluent in Japanese , excellent communication skills in English as you will be the contact person for the Evaluators.

Social media/Tech savvy (personal or professional)

Microsoft Office skills required; other software knowledge is appreciated!

Interest/ experience in social media outreach and community management

Excellent organizing skills to coordinate project activities. Ability to multitask and can manage time well.

Requirements

·What you will bring along:
·Diploma in Administration, Business, Management, or relevant field.
·At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
·Fluent in Japanese , excellent communication skills in English as you will be the contact person for the Evaluators.
·Social media/Tech savvy (personal or professional)

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at CXG, mentioning your remote working experience and working hours (APAC).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 28d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Pay not stated · You'll be taken to the employer's careers page.