ServiceNow

Technical Program Manager, Vulnerability, Configuration & Attack Surface Management

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "Santa Clara, California, United States, Santa Clara, California, us, Remote"

Employer listed it 5 days ago · Added 4 days ago

First listed 5 days ago and still open.

Salary

$190,900 to $334,100

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: For positions in this location, we offer a base pay of $190,900 - $334,100 , plus equity (when applicable), variable/incentive compensation and benefits.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Santa Clara, California, United States, Santa Clara, California, us, Remote"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

The ServiceNow Security Organization (SSO)  

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  

Role summary 

Enterprise Security is hiring a Technical Program Manager to bring delivery discipline to three connected programs: Vulnerability Management, Configuration Management, and Attack Surface Management. You will manage the OKR and epic portfolio, keep priorities current, and make sure committed work is loaded into each engineering team's agile backlog, so delivery dates will hold.  

Why this role matters 

These programs span many teams and stay active for multiple quarters. Dependencies, shifting priorities, and unclear ownership can stall critical work. You will be the person who tracks, communicates, and resolves cross-team dependencies so engineers can stay focused on technical delivery, and leaders can focus on strategy and people. 

What you'll do 

Manage the OKR and epic portfolio across all three programs, including creation, refinement, sequencing, and status tracking. 

Lead ongoing reprioritization as scope and demand change and communicate trade-offs clearly to stakeholders. 

Work with team leads, so each team's agile funnel reflects current priorities and supports committed delivery dates. 

Track dependencies, risks, and blockers across teams, and drive them to resolution or escalate early. 

Produce executive-ready status, risk, and progress reporting for the whole portfolio. 

Run gate reviews and go/no-go checkpoints for major milestones. 

Model team capacity against competing priorities and raise conflicts early. 

Build repeatable standards, such as OKR governance and intake and planning templates, that scale across teams. 

Qualifications 

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 

12+ years of program or project management experience in software, security, or infrastructure organizations. OR similar experience with education. 

A track record of managing multi-team programs with competing priorities and dependencies. 

Strong working knowledge of agile delivery, including backlog, epic, and sprint planning in enterprise tools (such as ServiceNow Agile). 

Experience managing OKRs and tying delivery to measurable outcomes. 

Requirements

·12+ years of program or project management experience in software, security, or infrastructure organizations. OR similar experience with education. 
·A track record of managing multi-team programs with competing priorities and dependencies. 
·Strong working knowledge of agile delivery, including backlog, epic, and sprint planning in enterprise tools (such as ServiceNow Agile). 
·Experience managing OKRs and tying delivery to measurable outcomes. 
·Excellent written and verbal communication, including executive-level reporting.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at ServiceNow, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$190,900 to $334,100 · You'll be taken to the employer's careers page.