Sr Advisory Solution Architect - Government Healthcare and Education (Armis/Veza)

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

We are seeking a Solution Consultant to partner with Sales and help GHE customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. 

In this role, you will serve as a trusted technical and business advisor, leading discovery, solution design, product demonstrations, proof-of-value engagements, and customer validation activities. You will work directly with security, identity, infrastructure, IT, risk, and executive stakeholders to connect technical capabilities to measurable business outcomes. 

The ideal candidate has strong cybersecurity knowledge, practical enterprise networking experience, strong communication skills, and a proven ability to support complex enterprise sales cycles. 

Responsibilities 

Partner with Sales to lead technical discovery, solution design, and customer validation. 

Deliver compelling virtual and in-person technical demonstrations. 

Deploy and support proof-of-value and proof-of-concept engagements. 

Translate technical capabilities into business outcomes. 

Serve as a trusted advisor during evaluations, competitive situations, and executive discussions. 

Develop customer-facing documentation, technical summaries, and solution narratives. 

Lead technical training sessions based on customer use cases and POV findings. 

Support marketing events, conferences, webinars, and speaking engagements. 

Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights and improve execution. 

Travel as required, typically 25–50%, depending on region and business needs. 

Required Qualifications 

5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or a related technical role. 

5+ years of customer-facing technical, pre-sales, or customer support experience. 

Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers. 

Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations. 

Required strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation. 

Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry.