ServiceNow

Director Sales Operations Management - Deal Desk (Security)

Work from home

Remote role where the employee must remain based in a particular country.

United Kingdom only

From the listing details: Source listing states candidate location: "London, GREATER LONDON, United Kingdom, London, GREATER LONDON, gb, Remote"

Employer listed it 11 days ago · Added 10 days ago

First listed 11 days ago and still open.

Salary

Not stated

Location

United Kingdom only

Timezone

GMT

Contract

Full-time

Experience

Lead

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Contract: Not mentioned in the advert
Experience asked for: 10+ years of experience in Sales Operations, Revenue Operations, Commercial Strategy, Deal Support, or Deal Operations. 
Pay: Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United Kingdom. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "London, GREATER LONDON, United Kingdom, London, GREATER LONDON, gb, Remote"

What Nomaders makes of it

Residency required in United Kingdom
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

No pay is stated. Ask for the salary range before investing time in interviews.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

The Director, Sales Operations Management leads a team responsible for commercial deal support, proposal development, pricing strategy, deal modeling, and sales enablement while remaining actively engaged in the organization's most strategic opportunities. 

This is a hands-on leadership role responsible for developing talent, scaling commercial capabilities, and establishing repeatable processes while personally supporting high-impact enterprise opportunities. The Senior Manager acts as both a people leader and a strategic partner to Sales leadership, driving consistency in commercial execution across the business. 

What you get to do in this role:

Team Leadership & Capability Development 

Lead, coach, and develop a team of Deals Operations and Commercial Strategy professionals. 

Establish performance goals, career development plans, and operational priorities. 

Create scalable processes, tools, and templates that improve deal quality and sales productivity. 

Foster a culture of collaboration, customer focus, and continuous improvement. 

Strategic Deal Engagement 

Personally support the organization's largest, most complex, and highest-priority opportunities. 

Partner with Sales Leadership on commercial strategy and deal execution. 

Review and provide guidance on pricing models, proposals, and solution recommendations created by team members. 

Act as an escalation point for complex commercial scenarios. 

Customer-Facing Proposal & Commercial Strategy 

Oversee creation of customer-facing proposals, executive presentations, pricing summaries, and business cases. 

Ensure commercial narratives clearly communicate value, pricing rationale, and solution recommendations. 

Drive consistency in proposal quality, messaging, and commercial positioning. 

Product & Use Case Alignment 

Partner with Product, Solution Consulting, and Sales teams to ensure customer requirements are effectively translated into commercial recommendations. 

Requirements

·10+ years of experience in Sales Operations, Revenue Operations, Commercial Strategy, Deal Support, or Deal Operations. 
·3+ years leading or mentoring teams in a sales support, commercial, or operations environment. 
·Experience supporting enterprise software or SaaS organizations through complex sales cycles. 
·Strong expertise in pricing strategy, deal modeling, customer-facing proposal development, and commercial operations. 
·Proven ability to coach sales teams and influence executive stakeholders.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at ServiceNow, mentioning your remote working experience and working hours (GMT).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 11d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Pay not stated · You'll be taken to the employer's careers page.