ServiceNow

Sr Director, Build Partnerships

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "Santa Clara, CALIFORNIA, United States, Santa Clara, CALIFORNIA, us, Remote"

Employer listed it 12 days ago · Added 12 days ago

Listed for 6 days before it closed.

This job has closed

ServiceNow has taken this listing down, so it is no longer accepting applications. The details below are kept for reference only.

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Salary

$197,220 to $325,440

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Lead

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Contract: Not mentioned in the advert
Experience asked for: 8+ years of experience managing technology partnerships, OEM/ISV relationships, or enterprise software/SaaS alliances, including at least 2 years leading people or teams 
Pay: For positions in this location, we offer a base pay of $197,220 - $325,440 , plus equity (when applicable), variable/incentive compensation and benefits.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Santa Clara, CALIFORNIA, United States, Santa Clara, CALIFORNIA, us, Remote"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

“8+ years of experience managing technology partnerships, OEM/ISV relationships, or enterprise software/SaaS alliances, including at least 2 years leading people or teams ”

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

ServiceNow is a global market leader in AI-enhanced cloud technology, serving over 8,100 customers, including 85% of the Fortune 500®. Our platform connects people, systems, and processes so organizations can work smarter, faster, and better. We pursue our purpose to make the world work better for everyone. 

Role Overview  

As a Sr. Director of Build Partnerships, you will lead a team of Partner Managers who build and execute strategic partnerships with ISVs and OEMs that deliver applications and integrated offerings through the ServiceNow Store. You will set the strategy for the team’s partner portfolio, hold the team accountable for partner GNACV, and develop Partner Managers into trusted advisors who can run complex, multi-stakeholder partnerships on their own. 

Your team’s success drives partner revenue and strengthens retention and expansion of ServiceNow’s homegrown solutions. You are measured by your team’s NNACV and by the growth of the people you lead. 

Key Responsibilities  

Team Revenue and Portfolio Ownership 

Own quarterly and annual partner GNACV targets for the team, with forecasting that leadership can rely on. 

Review and approve GTM business plans for each partnership, covering technical innovation, sales, marketing, business goals, and forecasts. 

Identify where the team should grow existing ISV partnerships and where it should enter new ISV markets. 

Drive strategic enterprise-wide OEM transactions that require executive sponsorship and cross-functional alignment. 

Coaching and Talent Development 

Coach Partner Managers on partnership strategy, deal strategy, QBR quality, and executive engagement through regular 1:1s and deal reviews. 

Set clear, measurable goals for each team member, separating the outcomes they control from those they influence, and hold each person to the controllable part. 

Own hiring, onboarding, performance management, and career development for the team. 

Identify gaps early and address them directly, with documented expectations and follow-through. 

Execution Cadence and Accountability 

Establish and run the team’s operating cadence, including pipeline reviews, forecast calls, and partner business reviews. 

Standardize partner planning, enablement, and forecasting practices so the team operates consistently across the portfolio. 

Escalate and resolve partner issues with BUs, Sales, Marketing, Operations, Legal, Solution Consulting, and Product teams. 

Partner Relationships and Program Advocacy 

Lead partner engagement through QBRs and executive check-ins, and represent the team in senior partner conversations. 

Evangelize the ServiceNow Technology Partnership Program internally and externally. 

Build the team’s relationships with partner executives so that partnerships survive changes in individual contacts. 

Requirements

·8+ years of experience managing technology partnerships, OEM/ISV relationships, or enterprise software/SaaS alliances, including at least 2 years leading people or teams 
·Proven track record of meeting or exceeding revenue targets through partner or enterprise sales 
·Experience developing and executing strategic GTM plans with partners, covering sales, marketing, and forecasting 
·Demonstrated ability to sell to and influence C-level executives across Product and IT organizations 
·Experience coaching and developing individual contributors into strong performers