ServiceNow
More roles at ServiceNowAVP Technical Sales Leader – Identity COE
Remote role where the employee must remain based in a particular country.
United States only
From the listing details: Source listing states candidate location: "New York, NEW YORK, United States, New York, us, Remote"
Employer listed it 3 weeks ago · Added 3 weeks ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
$194,300 to $320,600
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Lead
Category
Sales
Stated by the employer in the job description
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
- Contract
- Not mentioned in the advert
- Experience asked for
10+ years’ experience managing a team of field-based sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 5,000 employees) 
- Pay
For positions in this location, we offer a base pay of $194,300 - $320,600 , plus equity (when applicable), variable/incentive compensation and benefits.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "New York, NEW YORK, United States, New York, us, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
 
What you get to do in this role:
As part of scaling our Global Cybersecurity Sales organization, we are standardizing and expanding our specialized  Centers of Excellence (COEs) . The Identity COE exists to provide deep, authoritative technical expertise that augments our core generalist cyber sellers and Solution Engineers (SEs)—engaging at critical high-value deal stages to secure the technical win.
We are seeking a high-caliber  Technical Sales Leader  to build, lead, and scale the  Identity & Access Security COE . In this role, you will lead an elite team of technical domain specialists while serving as a field-CTO-caliber executive who can articulate complex identity architectures to C-level executives (CISOs, CIOs, CTOs).
Additionally, you will serve as the primary operational link between Field Sales and Product Leadership, embedding a true  "three-in-the-box"  construct across Sales, Product Management, and Outbound Product Managers (OPMs).
Key Responsibilities
Technical Win Strategy & Engagement Model
Standardized Engagement Lifecycle:  Lead technical engagement across the sales motion—rolling on from the Scope and Proof of Value (POV) stages through to the technical win, and executing a seamless offboarding transition once secured.
GTM Pod Augmentation:  Partner with generalist cyber sales pods (roughly 1 COE specialist per 2 First Line Managers / 1:16 AE coverage ratio) to drive technical wins on complex enterprise Identity deals.
Executive Technical Presence:  Operate as a "Field CTO" during strategic enterprise opportunities—carrying high-level, credible technical conversations with CISOs and identity executives while guiding deep-in-the-weeds architectural validation.
Three-in-the-Box Leadership:  Partner directly with the Identity Product Leader and Outbound Product Manager (OPM) to maintain tight alignment across Product, Outbound PM, and Field Execution.
Roadmap Mastery:  Serve as the field’s source of truth on the Identity product roadmap, translating upcoming strategic vision into clear customer positioning.
Bi-Directional Feedback Loop:  Establish a structured, standing feedback cadence to translate field friction, competitive dynamics, and customer requirements back into Product Management to influence product strategy.
To be successful in this role, we need someone who has:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years’ experience managing a team of field-based sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 5,000 employees) 
Strong experience managing multi-tiered customer relationships; demonstrated ability to coach and mentor 
Expertise in identity and access security 
Established relationships with CISOs, CIOs, CTOs and other identity executives.
A consistent track record of meeting and exceeding team quotas selling to large accounts (20,000+ employees) 
Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing 
A track record of managing a growing team in different geographical locations across the Eastern US 
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at ServiceNow, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 19d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
$194,300 to $320,600 · You'll be taken to the employer's careers page.