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ServiceNow

Pricing Operations Senior Analyst

Region RestrictedNew today

Remote work allowed only within certain countries or regions.

Employer listed it 20h ago · Added today

First listed today.

Salary

Not stated

Location

Timezone

Not stated

Contract

Full-time

Experience

Senior

Category

Marketing

This employer didn't state pay. Jobs like this usually pay around $125k–$185k a year, a typical range taken from 229 senior-level marketing roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in United States, Costa Rica.

What the employer says

  • Source listing states candidate location: "San Francisco de Heredia, Heredia, Costa Rica, San Francisco de Heredia, Heredia, cr, Remote"

What Nomaders makes of it

  • Applications outside the listed area are usually rejected
  • Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

 

ServiceNow is seeking an exceptional Pricing Operations Senior Analyst to drive pricing and packaging readiness across the ServiceNow product portfolio. In this role, you will own the end-to-end operational rollout of pricing and packaging for major releases and interim updates, including requirements gathering, cross-functional planning, policy documentation, enablement, and launch. You will partner closely with Business Units, Product Readiness, CRM, and Sales Finance to translate pricing strategy into executable operations. 

What you get to do in this role:

Lead the day-to-day pricing operations including intake, prioritization, and execution of pricing change requests 

Serve as a trusted advisor to the field on ServiceNow pricing and product models, product configuration, programs, and policies 

Recommend ways to evolve pricing frameworks, processes, and operations to improve decision quality, sales velocity, deal desk scalability, customer satisfaction, and customer success 

Drive business model and pricing process innovation to accelerate growth 

Help strengthen sales effectiveness and compliance with global pricing policies and pricing framework scalability 

Build productive relationships and feedback loops with Legal, Finance, Sales, and Product teams 

Plan and execute process improvement initiatives across pricing governance, approvals, and exception handling 

Serve as the primary point of contact for product managers and partner teams navigating the pricing and portfolio review process in service of launching new products or updating existing products 

Own pricing and portfolio review documentation, including keeping all policies current, accessible, and clearly communicated to all relevant stakeholders 

To be successful in this role you have:

4+ years experience in pricing operations or revenue management as a project manager or operations analyst 

Ability to quickly absorb technical product details and translate them into pricing and packaging solutions 

Strong intellectual curiosity and ability to understand and evaluate business constraints to ensure pricing strategies are operationally executable while managing potential risk 

Excellent knowledge of Cloud Go-To-Market and business models 

Solid understanding of business process management best practices to support business teams 

Demonstrated results in managing price portfolios to hit financial targets 

Strong data analysis skills using Excel and familiarity with dashboarding tools (PowerBI, Qlik), CPQ, proficiency with Microsoft Office including Project, Word, PowerPoint, and, Visio 

Strong verbal and written communication and presentation skills 

Prior experience handling multiple projects in a fast-paced environment 

Requirements

  • ·4+ years experience in pricing operations or revenue management as a project manager or operations analyst 
  • ·Ability to quickly absorb technical product details and translate them into pricing and packaging solutions 
  • ·Strong intellectual curiosity and ability to understand and evaluate business constraints to ensure pricing strategies are operationally executable while managing potential risk 
  • ·Excellent knowledge of Cloud Go-To-Market and business models 
  • ·Solid understanding of business process management best practices to support business teams 

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, region restricted, matches where you plan to live and work.
  2. 2Tailor your CV to the role at ServiceNow, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 15h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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