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ServiceNow

ITAM Solution Architect

Work from homeNew today

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it 12h ago · Found 3h ago

First listed today.

Salary

Not stated

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

Category

Sales

This employer didn't state pay. Jobs like this usually pay around $105k–$220k a year, a typical range taken from 587 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Dallas, Texas, United States, Dallas, Texas, us, Remote"

What Nomaders makes of it

  • Residency required in United States
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

 

ServiceNow is moving from a workflow platform with AI features to an AI platform where agents do the work. That shift only works if the assets, licenses, and costs feeding it are accurate and under control — which is the problem this role owns. 

The ITAM Solution Architect leads the technical design and delivery of ServiceNow IT Asset Management solutions for enterprise customers, translating business and financial governance requirements into scalable platform architecture. This role combines deep product expertise with the ability to advise customers on ITAM best practices, license optimization, and asset lifecycle strategy — serving as a trusted technical advisor throughout the engagement lifecycle. 

What You’ll Do:

Architect ITAM solutions 

Lead solution architecture and design for ServiceNow ITAM implementations, including Hardware Asset Management (HAM), Software Asset Management (SAM), Enterprise Asset Management (EAM), and Cloud Cost Management (CCM) 

Define data models, integration patterns, and CMDB alignment strategies to support accurate asset lifecycle tracking 

Guide customers through discovery-to-normalization data flows and reconciliation processes 

Advise and lead 

Give customers evidence-based assessments of ITAM maturity, license compliance risk, and cost optimization strategies — grounded in real current-state analysis, not generic best-practice assertions 

Partner with delivery teams to ensure architectural decisions are technically sound, scalable, and aligned to customer governance requirements 

Identify and proactively surface project risks, scope gaps, and technical debt to engagement leadership and customer stakeholders 

Mentor Technical Consultants and Business Process Consultants on ITAM design patterns 

Why Join Us 

Influence multi-million-dollar transformation programs at the earliest stage. 

Work directly with enterprise customers on high-impact ServiceNow and AI-driven initiatives. 

Be part of a team that values both outcomes and excellence in delivery. 

Competitive compensation, performance bonuses, and clear career growth opportunities. 

To be successful in this role you have: 

Required 

Practical experience applying AI tools like Otto and AI Control Tower to asset management workflows, with the judgement to know where they add value and where they don't. 

Experience in IT asset management, software asset management, or related enterprise IT operations roles 

Requirements

  • ·Practical experience applying AI tools like Otto and AI Control Tower to asset management workflows, with the judgement to know where they add value and where they don't. 
  • ·Experience in IT asset management, software asset management, or related enterprise IT operations roles 
  • ·Demonstrated experience architecting ITAM solutions in complex, multi-stakeholder enterprise environments 
  • ·Experience with ServiceNow Discovery and CMDB integration as it relates to asset data accuracy 
  • ·Executive presence and the ability to engage with stakeholders at all levels. 

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at ServiceNow, mentioning your remote working experience and working hours (US East).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 4h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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