ServiceNow
More roles at ServiceNowSenior Staff Inbound Product Manager - Conversational AI
Remote role where the employee must remain based in a particular country.
United States only
From the listing details: Source listing states candidate location: "San Diego, California, United States, San Diego, California, us, Remote"
Employer listed it 6 weeks ago · Added 2 weeks ago
Been open since 6 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Lead
Category
Product
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
- Not mentioned in the advert
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "San Diego, California, United States, San Diego, California, us, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- No pay is stated. Ask for the salary range before investing time in interviews.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
What you get to do in this role:  
Own the roadmap, vision and requirements for conversational AI features.
Turn customer feedback into product improvements and roadmap priorities.
Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue
Communicate product priorities and build consensus
Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
Work with multiple teams to guide projects through development and bring high-quality products to life
Integrate usability studies, research and market intelligence into product requirements to enhance user satisfaction
Communicate complex problems into easily understood requirements and provide solutions
Develop multi-mode communications that convey a clear understanding of the needs of different audiences
Guide the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team
Create clear PRDs, epics, stories, acceptance criteria, and success metrics.
Steer AI features including: 
Disambiguation and clarification
AI Processing and progress messages
Document and multimodal experiences
Slot filling and information collection
Feedback intelligence 
Fallback and error experiences 
Identify and prioritize feature gaps across AI orchestrators.
Partner with engineering and design to deliver effective end-to-end customer experience.
Define testing, telemetry, quality, and performance requirements.
Requirements
- ·Turn customer feedback into product improvements and roadmap priorities.
- ·Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue
- ·Communicate product priorities and build consensus
- ·Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
- ·Work with multiple teams to guide projects through development and bring high-quality products to life
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at ServiceNow, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open product roles with comparable remote rules.
Pay not stated · You'll be taken to the employer's careers page.